Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
57 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

4.7

57 Reviews

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57 Reviews of Zach Gresbach

August 12, 2025

Dealership Rating
Employee Rating

Samantha went above and beyond to make sure my repairs were done correctly. She negotiated with the insurance to make sure that they covered the necessary repairs. More

by Nmheiniger
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Trepczyk

Aug 12, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

August 12, 2025

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My car was serviced in a reasonable amount of time and the issue I was having was repaired under warranty. More

by jj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Aug 12, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

August 07, 2025

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Service is always great when I come here and they keep you informed about what's going on with your vehicle. More

by lafayetteharris
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

August 05, 2025

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I had a very good experience. I would definitely recommend and return. Zach was great. More

by stokesmarv
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Recommend Dealer
Yes
Aug 05, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

July 25, 2025

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They are professional and friendly and have taken good care of my car and keep me up-to-date on what should be done to keep my car running. More

by lcsquirrel
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Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Jul 25, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

July 25, 2025

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Consistently good service. Very thorough in explaining what needs to done, how long it will take, and finishes on time. Very pleased. More

by FENNEMMR
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Jul 25, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

July 23, 2025

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Zach was personable and knowledgeable and explained everything we were doing and needed to be done in the future very well. And I think Russ Darrow's prices were good too. More

by john@theschlick.com
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Recommend Dealer
Yes
Jul 23, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

July 23, 2025

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Great service. I was in and out quick and they took care of everything for me More

by SOPHFAV26
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Jul 23, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

July 16, 2025

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The service I receive is always top notch! Thank you for being great at what you do More

by KJACK8208
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Recommend Dealer
Yes
Jul 16, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

July 03, 2025

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Employee Rating

I came in for an oil change but spent much more that was not asked or communicated. I probably would have said yes to the add ons, but was slammed with them. He said it was part of the B12, but the rest was More

by CULVER27
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. George Matthews george.matthews@russdarrow.com

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