Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
64 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

4.8

64 Reviews

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64 Reviews of Zach Gresbach

September 09, 2025

Dealership Rating
Employee Rating

My Honda had a factory recall issue which Russ Dartow fixed, and when there was a slight issue with the follow up the excellent service exceeded my expectation! I’m going to start having my oil changes d More

by DWTNLBROWN
Recommend Dealer
Yes

Other Employees Tagged: Samantha Trepczyk

Sep 10, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

August 30, 2025

Dealership Rating
Employee Rating

Samantha and Zach were very courteous and professional. Very pleased with the service. Will recommend to others. More

by skruk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Trepczyk

Aug 30, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

August 30, 2025

Dealership Rating
Employee Rating

Thorough, fast and friendly. Samantha and the Russ Darrow Honda team are very professional. Recommend this dealership to anyone with a Honda! More

by vflores
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Trepczyk

Aug 30, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

August 29, 2025

Dealership Rating
Employee Rating

Samantha and Zach were both very courteous and professional! Very happy with the service also. Will gladly recommend to others! More

by skruk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Trepczyk

Aug 29, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

August 23, 2025

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Expedite quickly. Explained everything in detail. My car runs really well. Very flexible with timing of service You need to tell customers up front about the sur More

by Sue
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

August 22, 2025

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Everything was great. ..price quoted beforehand was accurate and job done in a timely manner. Everyone was courteous and professional, including Karen, the shuttle driver! More

by StmKtm
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Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Aug 22, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

August 22, 2025

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Good service dept. I appreciated the use of a loaner when my car needed to stay while a part was ordered. More

by VAMP0200
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

August 12, 2025

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Samantha went above and beyond to make sure my repairs were done correctly. She negotiated with the insurance to make sure that they covered the necessary repairs. More

by Nmheiniger
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Trepczyk

Aug 12, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

August 12, 2025

Dealership Rating
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My car was serviced in a reasonable amount of time and the issue I was having was repaired under warranty. More

by jj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Aug 12, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

August 07, 2025

Dealership Rating
Employee Rating

Service is always great when I come here and they keep you informed about what's going on with your vehicle. More

by lafayetteharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

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