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Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
27 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.8

27 Reviews

Write a Review

27 Reviews of Zach Gresbach

May 16, 2025

Dealership Rating
Employee Rating

They were professional and on top of of getting my car done with a short time span. More

by SWESSELMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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May 16, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

May 15, 2025

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Employee Rating

All the recommended service was completed quickly. The explanation video I received was helpful and easy to understand. More

by JEREIF9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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May 15, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

May 06, 2025

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Been leasing from you for over 10 years now. Very satisfied with everything you do. More

by SHAREE733
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cruz Drahonovsky

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May 06, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

May 02, 2025

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Employee Rating

Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately More

by Christian Damiano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown

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May 02, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

April 24, 2025

Dealership Rating
Employee Rating

Joe was very professional but also personable. Explained everything to me clearly. Conscientious about following up. Excellent employee! More

by jollayos
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Apr 25, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

Apr 25, 2025

jollayos responded

Great job i

April 23, 2025

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Employee Rating

They really did everything they could for my convenience and for my car’s repair. More

by ggiombi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Apr 23, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

April 19, 2025

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Employee Rating

Rachel is the best! Super knowledgeable and extremely helpful. She'll keep you updated on the process while you wait. More

by Vic
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Apr 19, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

April 19, 2025

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Appreciated the complimentary shuttle. Well organized service center with well trained crew. Nice waiting room. More

by dpautz001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

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Apr 19, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

April 07, 2025

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Employee Rating

I have been bringing my auto in for maintenance since I purchased my vehicle . And I think I should have been given a reasonable discount . I will start looking into other places to service my auto. More

by vivianmack21
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Apr 07, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

April 05, 2025

Dealership Rating
Employee Rating

Chris was very helpful and moved things along and was responsive and recommended an additional service needed More

by KURTBENEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger

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Apr 06, 2025

Russ Darrow Honda responded

We appreciate your business and your kind words regarding your experience with Chris. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Kurt, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. George Matthews george.matthews@russdarrow.com

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