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Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
79 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

14 yrs

Languages Spoken

English English

4.8

79 Reviews

Write a Review

79 Reviews of Zach Gresbach

January 20, 2026

Dealership Rating
Employee Rating

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Jan 20, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

January 20, 2026

Dealership Rating
Employee Rating

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Jan 20, 2026

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

January 20, 2026

Dealership Rating
Employee Rating

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Report | Print
Jan 20, 2026

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 20, 2026

Dealership Rating
Employee Rating

Great service support with friendly and helpful staff! Provides transportation services when needed! Comfortable waiting room as well. More

by Trcastile
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Report | Print
Jan 20, 2026

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 03, 2026

Dealership Rating
Employee Rating

Everyone was helpful and very courteous. They kept me updated on my car and how long it was taking. It was also a very clean dealership. More

by EC
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

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Jan 03, 2026

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

Jan 03, 2026

EC responded

Great job and thank you for the quick and prompt fix of my car.

December 27, 2025

Dealership Rating
Employee Rating

I have always received great service from Russ Darrow - especially Jay, Rachel and Alondra. Saturday I actually had two cars at RD for service. So double this complement. More

by JLMEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Rachel Aguilar, Alondra Sandoval

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Jan 09, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

December 03, 2025

Dealership Rating
Employee Rating

They always get my car done within an hour quick and fast let me know all details i need for up coming appointments for my car More

by owzawanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

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Dec 03, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

November 22, 2025

Dealership Rating
Employee Rating

Very clean and the employees are nice. Only issue is that you cannot get in and out for an oil change in less than 2+ hours. I was quoted 1 hour and 15 minutes with a car wash and that was More

by Jmchungerford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We truly appreciate your patience and your business. George Matthews george.matthews@russdarrow.com

November 21, 2025

Dealership Rating
Employee Rating

Rachael was great, she help me with 2022 Honda Passport situation. I will definitely be back and recommend your dealership to others. More

by Kevin Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

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Nov 21, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

November 15, 2025

Dealership Rating
Employee Rating

Quick service. Informative customer service. Friendly. Good work. Maddie was very good to work with. And she’s cute! More

by DKOONTZ_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

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Nov 15, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

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