Zach Souza
Zach Souza at Empire Ford Inc.

Zach Souza

Service Advisor

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
5.0
6 Reviews
5.0

6 Reviews

Write a Review

6 Reviews of Zach Souza

January 15, 2026

Dealership Rating
Employee Rating

I was dealing with a young man named Zach. He was very informative called me to make sure the work that was done on my truck was exactly what I needed done and everything was done the perfecti More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2026

Dealership Rating
Employee Rating

Very nice stuff in the service department and very helpful people and go out of their way to help you More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexia Perez

January 02, 2026

Dealership Rating
Employee Rating

Had a dead battery on new year's eve day. Service department was responsive and was able to get me in for a new battery! More

by kristawilshusen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Empire Ford Inc. responded

Dear kristawilshusen, I'm so happy to hear that our staff was able to get you a new battery and get you on your way, especially around the holidays!

December 21, 2025

Dealership Rating
Employee Rating

Great service and easily reachable! They are very supportive and transparent with what's being done. More

by cconcepcion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexia Perez

September 23, 2025

Dealership Rating
Employee Rating

I can not thank the Empire Ford service team enough, they are a wonderful team! After a horrible experience at another dealership which I will not name but is located in Cranston. Empire Ford got my More

by MBrufke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riley, Martin Smith, Ashley Couto, Brian Santos, Matthew Sartini , Anthony Bissonnette, Samantha DaSilva, Victor Whelan

August 07, 2025

Dealership Rating
Employee Rating

Good customer service They are taking care of the things I had issues with so far great work More

by josh.jacques83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Dealership Inventory (440 Vehicles)

used 2024 Ford F-150 car, priced at $74,990
2024 Ford F-150
used
Shelter Green exterior
Automatic
Four-wheel Drive
used 2020 Ford F-150 car, priced at $32,500
2020 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2022 Ford F-350 car, priced at $68,990
2022 Ford F-350
used
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
used 2024 Mazda CX-50 car, priced at $22,550
2024 Mazda CX-50
used
Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco car, priced at $58,690
2025 Ford Bronco
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2020 Ford Transit Connect car, priced at $24,000
2020 Ford Transit Connect
used
Frozen White exterior
Automatic
Front-wheel Drive