Zach Zeune | Page 14

Nothing but issues with my experience. Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was g Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was going to be sold to me with a bad ALTERNATOR luckily I caught a picture of the warning code that would flash for only a second then go away while driving and had to show the sales person. Now there’s an oil leak after the engine has been replaced with another $1000 estimate to repair. Very unsettling experience More

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everyone goes over + above! they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super eff they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super efficient. More

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My recent used car purchase was easy and even enjoyable! Buying a car is something I dread, but Francesco made the experience pleasant. He was knowledgeable about each car he showed me and did not pressure Buying a car is something I dread, but Francesco made the experience pleasant. He was knowledgeable about each car he showed me and did not pressure or push my decision. He provided personal and expert customer service. The whole staff, including the used car manager and the business manager went above and beyond to provide a top-notch buying experience. Acura Columbus-well done! More

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Quality service every single time I visit. I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue on roof of car. Acura worked very hard with me to come to a more palatable resolution than an estimate I received from a referred auto body location. I’m very appreciative of their continued commitment to service. More

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Zack in Service Department is Excellent! Very professional and the service was quick. Highly recommend Acura Columbus ! Very professional and the service was quick. Highly recommend Acura Columbus ! More

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Been a loyal customer for a decade since college graduation. Always have full comfort servicing my Acura with them! graduation. Always have full comfort servicing my Acura with them! More

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Purchasing the car was great! The Service department is well organized and operates very efficiently The Service department is well organized and operates very efficiently More

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The service & friendliness of all staff is SO appreciated!! We have been loyal Acura customers for quite awhile now & look forward to continued business!! Thank you appreciated!! We have been loyal Acura customers for quite awhile now & look forward to continued business!! Thank you More

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So professional! The valet service is a Lifesaver! I have never had one issue with this dealer. Highly recommend! The valet service is a Lifesaver! I have never had one issue with this dealer. Highly recommend! More

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I consistently receive excellent service for my two vehicles. My service manager, Zach Zeune, provides quick and detailed communications about the service and any issues noted. I couldn’t be happier wi vehicles. My service manager, Zach Zeune, provides quick and detailed communications about the service and any issues noted. I couldn’t be happier with how I am treated or with the services provided. I live close to the other Acura dealer in Columbus, but sought service elsewhere due to poor communications. More

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