Zach Zeune | Page 41
Service Consultant
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
Dealership Experience
14 yrs, 6 mos
457 Reviews
Write a Review457 Reviews of Zach Zeune
March 22, 2017
Nothing routine about their customer service I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positive e I'm always very pleased by the customer service staff at Acura Columbus. They are friendly, attentive, and genuinely care about creating a positive experience for me. My loaner car was ready and waiting. It was exactly what I wanted from a transaction for scheduled maintenance for my RDX: quick and efficient. More
Other Employees Tagged: Jami Meredith
March 21, 2017
Disaster avoided ... My RDX was losing about 5 pounds per week from my right rear tire. Todd and Zach discovered that not only was it leaking, there was a bulge on the in My RDX was losing about 5 pounds per week from my right rear tire. Todd and Zach discovered that not only was it leaking, there was a bulge on the inside. We were about to go to Florida and had it blown on the road, we would have been perhaps in an accident. There is a reason why we have been using the service department since 2004! By the way, I can say that we have never had a "redo" on the work that is done by the actual mechanical repair folks. More
Other Employees Tagged: Todd Skidmore
March 15, 2017
Fantastic Service got me in right away even though I didn't have an appointment. Advisors were helpful and knowledgeable. Prices were great. I have always had a Service got me in right away even though I didn't have an appointment. Advisors were helpful and knowledgeable. Prices were great. I have always had a great experience with the crew at Acura Columbus. More
Other Employees Tagged: Kristi Thornton, Larry Jones
March 01, 2017
Good Customer Service Upon arrival Zach was great to work with. Jami was very accommodating and did a nice job of keeping me up to date during the service. Upon arrival Zach was great to work with. Jami was very accommodating and did a nice job of keeping me up to date during the service. More
Other Employees Tagged: Jami Meredith
February 22, 2017
GREAT- COULD HAVE USED A DONUT WHILE WAITING GREAT SERVICE-- GREAT WORK THE CAR LOOKED AND DROVE LIKE NEW THANKS VERY CLEAN AND NICE AREA TO WAIT---IIDO NOT DRIVE A LOT ANY MORE BU GREAT SERVICE-- GREAT WORK THE CAR LOOKED AND DROVE LIKE NEW THANKS VERY CLEAN AND NICE AREA TO WAIT---IIDO NOT DRIVE A LOT ANY MORE BUT WILL COME BACK FOR SERVICE More
February 18, 2017
Service performed as Requested An Acura maintenance service A16 was performed as requested and within the amount of time estimated. You cannot ask for any better service than tha An Acura maintenance service A16 was performed as requested and within the amount of time estimated. You cannot ask for any better service than that! More
Other Employees Tagged: Todd Skidmore, Ashley Glick , Joyce Garrett, Jim McDaniel
February 17, 2017
Excellent service Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. Acura columbus is awesome and the service advisors are on point. I will recommend acura columbus to family and friends at any time and always. More
Other Employees Tagged: Todd Skidmore, Larry Jones
February 17, 2017
Multiple Tire Issues I had my car towed to the dealership with one flat tire and a nail in the other one. Zach was extremely patient, friendly and informative. He kept me I had my car towed to the dealership with one flat tire and a nail in the other one. Zach was extremely patient, friendly and informative. He kept me up to date with exactly what was happening with my tires and was able to repair them both without needing to replace either of them. Jami was also great! I feel comfortable leaving my car in the hands of Acura Columbus! More
Other Employees Tagged: Jami Meredith
February 15, 2017
Emergency Service needed I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. My brake lights and turn signals were not working due to damage that I had done to my MDX. The entire staff was very understanding and empathic to my situation. They went above and beyond to make sure that I was taken care of!! Great Job Zach and the entire service staff from check-in to check out. Honestly, the service did not surprise me ... I had been to the dealership in the past and based on previous experience new that I was in good hands. More
February 15, 2017
Excellent I waited on my vehicle and the maintenance took longer than expected. I was informed and updated on their progress, much appreciated . All staff w I waited on my vehicle and the maintenance took longer than expected. I was informed and updated on their progress, much appreciated . All staff was good, don't remember names More

