Zo Strickland | Page 2

They sell you a car and talk about the service after the sell. They do not live up to their promises. They forget about you and do not return calls, they ignore you like your business doesn't matter. sell. They do not live up to their promises. They forget about you and do not return calls, they ignore you like your business doesn't matter. More

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Went in for service walked out in a new car! I went in for service on my car and while I was waiting I was looking at the new vehicles in the showroom and Angela came up and asked me what I was t I went in for service on my car and while I was waiting I was looking at the new vehicles in the showroom and Angela came up and asked me what I was thinking. I told her that I really like the car that was there but I was still in a lease for another 3 years. She asked if she could look it up so I said ok and she looked it up and I was eligible to change cars, so I now have a 2019 vs 2017 my payments went down by $200 per month and my insurance went down by $400 per year. Great sales person!! More

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Purchase of my 2014 Mercedes ML350 My recent purchase of my Mercedes was a great experience. Angela Monroe was my sales associate and I highly recommend her. She is extremely knowledg My recent purchase of my Mercedes was a great experience. Angela Monroe was my sales associate and I highly recommend her. She is extremely knowledgable with all the vehicles and very personable, she made the whole purchase a very smooth and easy experience. I traded in a Mercedes and have used tje serbuce department for all my serbuce needs and Zo Strickland has always been my advisor and he is wonderful! More

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Welcoming and Willing to go the Extra Mile I was buying my first car and I first went to Audi Gainesville. After an unpleasant experience there, I decided to stop by Mercedes-Benz of Gainesvill I was buying my first car and I first went to Audi Gainesville. After an unpleasant experience there, I decided to stop by Mercedes-Benz of Gainesville after seeing a car that I liked on Cars.com. Bin Xu was very helpful, knowledgeable and welcoming once my partner and I arrived to the dealership. He is definitely an expert in cars as my partner and him got along really well. The team even shipped a used GLK350 from Fort Myers for me to check out, and I fell in love and I had purchased it the same day. Morgan and Bin worked with me that evening and I have satisfied so far. The service team is also great! I really enjoy the loaner program so that I always have a vehicle to get to work and home. Given my experience, I wish I could rate them more than five stars! I will always stick with Mercedes. Thank you all! More

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Recall Prompt and accurate service, even washed my car. Took me to work and delivered the car to me when the service was complete. The next day tire pressure Prompt and accurate service, even washed my car. Took me to work and delivered the car to me when the service was complete. The next day tire pressure was low, stopped by unannounced and they took me right in and fixed the pressure in less than 5 minutes! More

by MCKEELIBBY Verified Customer Verified Customer

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Great customer service at this dealership! Very thorough and prompt. Alonzo was very detailed in the service performed. I highly recommend and will be returning again! at this dealership! Very thorough and prompt. Alonzo was very detailed in the service performed. I highly recommend and will be returning again! More

by BARZELLA Verified Customer Verified Customer

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Great service As always, the service department and the front desk are always on the ball, pleasant and always helpful. The service department is helpful and explan As always, the service department and the front desk are always on the ball, pleasant and always helpful. The service department is helpful and explanatory when it comes to any issue with your vehicle. I am always happy with my service from this dealer and it's employees. More

by Terrib726a Verified Customer Verified Customer

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Outstanding service, would recommend dealer to anyone. From Stumpy. Have had a couple of visits to this dealer and all of the staff have been excellent to deal with. I highly recommend this dealership. From Stumpy. Have had a couple of visits to this dealer and all of the staff have been excellent to deal with. I highly recommend this dealership. More

by Stumpy Verified Customer Verified Customer

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Fast and friendly! Zoe did a great job getting parts needed for my car. Service was and is always excellent! Thank you Rachel for being on top of the issues and fol Zoe did a great job getting parts needed for my car. Service was and is always excellent! Thank you Rachel for being on top of the issues and following through! Both major assets to mercedes Benz. Thank you! More

by PLYNCH0219 Verified Customer Verified Customer

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Impressed with Service I was totally impressed with the level of service and the responsive to my immediate need. I made a "same day" appointment and was in and out within 2 I was totally impressed with the level of service and the responsive to my immediate need. I made a "same day" appointment and was in and out within 2 hours and was completely satisfied with the service. Zo Strickland met me with a smile and lots of patients. He is truly a professional. I would do it again! More

by REBENJAY2003 Verified Customer Verified Customer

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