Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield
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Agnes Pusztai

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
417 Reviews
4.8

417 Reviews

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417 Reviews of Agnes Pusztai

May 10, 2024

Dealership Rating
Employee Rating

Family Ford has wonderful employees. Always a comfort to you work on all my vehicles! Service is always honest. And Sales I think I'm on the second car "FORD" both purchased from you. More

by CARMENCALDERON05
Service Price Transparency
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Recommend Dealer
Yes

May 05, 2024

Dealership Rating
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Went out if their way to get us a back ordered part. The time from start to complete was be week. More

by DOFSURYK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kim Moore

May 06, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

May 05, 2024

Dealership Rating
Employee Rating

I always have a great experience at Family Ford. Everyone there is friendly and helpful. More

by BYRON.BAILEY
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Family Ford of Enfield responded

Byron, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 29, 2024

Dealership Rating
Employee Rating

Service agent was very courteous and all work done as scheduled I will continue to use your service More

by KOSTCT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 29, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 27, 2024

Dealership Rating
Employee Rating

Terrible service charged me $250 for a diagnostics they didn’t check the whole vehicle More

by paulmike1973
Service Price Transparency
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Recommend Dealer
No
May 02, 2024

Family Ford of Enfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 23, 2024

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GREAT! Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Ag More

by Mike
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers , Jay Delgado

Apr 23, 2024

Family Ford of Enfield responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

April 21, 2024

Dealership Rating
Employee Rating

Excellent Every visit has been a pleasurable experience from the moment I met the gentleman who sold me the truck to the lady in the service department resolving my problems Thank you all Family is the More

by CHGADDY101
Recommend Dealer
Yes
Apr 22, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 18, 2024

Dealership Rating
Employee Rating

Not very satisfied with the service. When we dropped our car off, somehow the key stopped working between the time we dropped it off and the time they tried to get into the car. When we More

by KC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 22, 2024

Family Ford of Enfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 15, 2024

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Employee Rating

Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to More

by mcarragher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 13, 2024

Dealership Rating
Employee Rating

Always get good service at family ford, sometimes prices are a bit high, but the work is good More

by LALU58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

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