jeffrey moien | Page 82
Service Advisor
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
Dealership Experience
6 yrs, 5 mos
Languages Spoken
English
872 Reviews
Write a Review872 Reviews of jeffrey moien
August 11, 2024
Hard problem to solve for A/C. Loved the tenacity and the effort. I appreciated how politely I was treated as well. I can imagine everyone was as frustrated as I. Loved the tenacity and the effort. I appreciated how politely I was treated as well. I can imagine everyone was as frustrated as I. More
Other Employees Tagged: Chris House, Robert Smith
August 07, 2024
I set up an appointment over a month ago to have my Hyundai service done. They sent me reminders through text messages of the upcoming appointment. I appreciate that as we all know life happens and we Hyundai service done. They sent me reminders through text messages of the upcoming appointment. I appreciate that as we all know life happens and we all forget sometimes. Wasn't the case for me I didn't forget but it was still nice to get the reminders. Jeffrey was very helpful and polite. Check me right in. And just a little over an hour my service was done. I was very satisfied with everything. All the staff were very helpful. It was an all around pleasant experience. Thank you Southern Hyundai More
August 06, 2024
Jeff was not at all personable. The only words spoken was that will be 139.00, I explained I had the warranty and had never paid for oil change, he said have a seat in the other roo The only words spoken was that will be 139.00, I explained I had the warranty and had never paid for oil change, he said have a seat in the other room. Never said hi, not a how can I help you, nothing. More
Other Employees Tagged: Brenda Messer
August 05, 2024
Took too long to fix the car and it still is not fixed. Never updated Never updated More
Other Employees Tagged: Ernesto Rosado
August 04, 2024
Dealership personal felt bad because they had been overbooked on that particular day. I was there for 4 hours for an oil change and inspection. Customers were upset. My understanding the service appoi overbooked on that particular day. I was there for 4 hours for an oil change and inspection. Customers were upset. My understanding the service appointments were made by a central location and apparently they mismanaged. More
Other Employees Tagged: Ernesto Rosado
August 01, 2024
Jeff is great every time I go in. I'd recommend him all the time. However, this dealership in particular doesn't like answering phones so you'll have to call another department just I'd recommend him all the time. However, this dealership in particular doesn't like answering phones so you'll have to call another department just to get through to somebody. And also, I don't know who does the inspections or work on the vehicle but everytime I have gone in, my seat is pushed all the way back so I'm left under the impression a giant has been in my car. Also on my last visit, there was some sort of black grease smudged on my door which I ended up touching and got this grease all over my shirt and was hard to remove. I've been nice about letting little things like that slide but the straw broke the camel's back was how sloppy the sticker was applied to my car. The adhesive from previous stickers are so visible, it looks sloppy. I know I don't have the nicest looking car but it would be appreciated if someone handled it with care. More
July 26, 2024
I have to say Jeff was exceptional I was a very distraught respiratory therapist stranded in Hampton Virginia he efficiently and swiftly assisted me and getting a loaner vehicle while my vehicle wa distraught respiratory therapist stranded in Hampton Virginia he efficiently and swiftly assisted me and getting a loaner vehicle while my vehicle was maintained Hyundai definitely stands by their warranty I had no issues in my car is running fine exceptional wonderful service highly recommend these gentlemen and I will always return from the bottom of my heart I truly thank you Jeff for assisting me in such a hard time More
Other Employees Tagged: Teresa Lee

