jeffrey moien | Page 83
Service Advisor
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
Dealership Experience
6 yrs, 5 mos
Languages Spoken
English
872 Reviews
Write a Review872 Reviews of jeffrey moien
June 18, 2024
I have not yet had a repair completed, however the experience I received this far was good. Personally I believe Hyundai could do a better job explaining what types of thing might be coved under warra experience I received this far was good. Personally I believe Hyundai could do a better job explaining what types of thing might be coved under warranty. Initially I was simply told it would be $200 for diagnostics, And if I had an extended warranty, as the car was not under warranty with 80K+ miles (partially) I think Initially Southern could have done a better job explaining that. Relative minor, but always communication is the breakdown. More
Other Employees Tagged: Ernesto Rosado
June 16, 2024
The staff was very helpful with figuring out the issue we were having and promptly fixed it with clear communication. were having and promptly fixed it with clear communication. More
Other Employees Tagged: Ernesto Rosado
June 13, 2024
First time visiting this dealership and everything went very well from start to finish. Great job everyone. Thanks. very well from start to finish. Great job everyone. Thanks. More
Other Employees Tagged: Ernesto Rosado , Jeffrey Molen .....5 stars
June 12, 2024
The service was very good from the beginning to the end of service thank you for the nice service of service thank you for the nice service More
Other Employees Tagged: Chris House , Brenda Messer
June 11, 2024
Communication is non existant with this dealership service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then they are vague as to when your vehicle might be finished... i e 3-4 more days. Three days later still no communication from the service team. As a consumer I dont feel like my business is valued and Im just a number. More
Other Employees Tagged: Ernesto Rosado
June 08, 2024
Derick and Jeff made what is considered a stressful situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several d situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several days arranged a loaner car. That was a great stress reliever. More
Other Employees Tagged: Derrick Phillips, Robert Bradford
June 03, 2024
The service and efficiency of the staff made this the best car buying experience of my 67 years. They went above and beyond to make my experience great. best car buying experience of my 67 years. They went above and beyond to make my experience great. More
Other Employees Tagged: Carter Hartley
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