Boardwalk Ferrari

Outstanding service, Outstanding people I've been bringing cars to Steve for years, and didn't stop when he moved to Ferrari a few years ago. He's an outstanding professional, unfailingly p I've been bringing cars to Steve for years, and didn't stop when he moved to Ferrari a few years ago. He's an outstanding professional, unfailingly polite, and always helpful. I trust him with my cars completely, and I love that I get great service even though I'm bringing an Audi or Infinity to him and not a Ferrari or Maserati. Highly recommended. More

Another Great Experience Huge "Thank you" to Nathan Dunning! I have been buying cars for years from Boardwalk. Nathan always take care of me and is beyond helpful, courteous Huge "Thank you" to Nathan Dunning! I have been buying cars for years from Boardwalk. Nathan always take care of me and is beyond helpful, courteous & knowledgeable. His enthusiasm for the product in infectious....His attention to detail and ability to make the entire experience exceptional is greatly appreciated! More

On time ! I called service for a noise on the rear passenger side of the hatch. What was most problematic was I could not get to the car to service for several I called service for a noise on the rear passenger side of the hatch. What was most problematic was I could not get to the car to service for several days which would miss the truck to the Colorado Rally . Larry Neighbors &Julie Summers got the car to the agency the next day very early in the am. The noise was fixed & the car was prepared for the rally and arrived in Colorado in time. More

OUTSTANDING customer service The service team at Boardwalk made my experience enjoyable from beginning to end. They completed the job immediately, but explained each step of the p The service team at Boardwalk made my experience enjoyable from beginning to end. They completed the job immediately, but explained each step of the process in full before executing it. They understand they are are not just working on ordinary cars, and that the owners are very particular (and passionate!) about their exotics. The service team gives us owners comfort that our "babies" are in good hands. I would highly recommend this dealership, and look forward to going back soon. More

Service of my car Very professional, sincere and friendly and very personal for servicing my car. Could not been to a better place in Dallas. Big thanks to Larry. Very professional, sincere and friendly and very personal for servicing my car. Could not been to a better place in Dallas. Big thanks to Larry. More

Personalized VIP care Paul was accessible, open, helpful and professional at all times. He proved to me to be trustworthy with my prized Ferrari and I would use him again. Paul was accessible, open, helpful and professional at all times. He proved to me to be trustworthy with my prized Ferrari and I would use him again. More

Post purchase customer service Purchased '15 California-T certified consignment w/800 miles. Purchased on 6/23/2015. I'm becoming increasingly annoyed with the post-sale custome Purchased '15 California-T certified consignment w/800 miles. Purchased on 6/23/2015. I'm becoming increasingly annoyed with the post-sale customer service I'm receiving from Ferrari. I even communicated with the GM, Shane, and he assured me of service policies and etc. but there has been no hint of any action to contradict the lack of front office post-sale service or follow up. I had a few challenges with service but Paul Frey has been very good with communication and any efforts to resolve issues that I may have had for that department. Thank you Paul. I've owned multiple sport cars - 911, Maserati, 2 Gallardo's, and this Ferrari so I'm well versed on what to expect and what not to expect. I didn't expect the lack of purchase appreciation I rec'd from this dealership, at this level. Very disappointed in the POST purchase customer service. More

Professional Service Done Right My 360 Modena wouldn't start. Diagnosis revealed the factory immobilizer unit had failed. It takes awhile to get a replacement from the factory, but My 360 Modena wouldn't start. Diagnosis revealed the factory immobilizer unit had failed. It takes awhile to get a replacement from the factory, but once received, it was installed correctly and quickly by Boardwalk's dedicated service dept. All my conversations were with Paul Frey and he is always polite and professional. Highly recommend. More

Lindsey is Great Lindsey made my buying experience top notch. I love my new Q4 Ghibli. Lindsey spent extra time with me and kept me updated all along the way. Pete Lindsey made my buying experience top notch. I love my new Q4 Ghibli. Lindsey spent extra time with me and kept me updated all along the way. Pete C More

Excellent sales representative My overall experience at Boardwalk Ferrari has been positive so far. The main reason it has been positive is because of my sales representative, Sam My overall experience at Boardwalk Ferrari has been positive so far. The main reason it has been positive is because of my sales representative, Sam Elam. He's professional, friendly, very straight forward, patient, and very thorough. I visited the dealership many times & Sam Elam always assisted me. I ended up purchasing a 458 Spider from Sam. More