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Westside Lexus

Houston, TX

4.9
6,339 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,339 reviews

August 05, 2016

Outstanding customer service! Mary Margaret went above and beyond to make sure everything got taken care of. She was of great help in coordinating my trade-in car windshield repla More

by JAPGS350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

Wonderful car-buying experience & excellent service We have purchased multiple new cars from Westside Lexus and specifically from our salesman, Alex Winnicki. In a word, Alex is simply terrific in ever More

by Mick Sambasile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

Friendly staff cozy atmosphere I always feel comfortable dealing with staff over here. Christine Tennant was very helpful and friendly. Service technician explained to me what was w More

by Saeedmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
August 05, 2016

My experience was great as usual. They did a great job fixing the car! Fred Hernandez was terrific taking care of my car. He carefully explained all my options and made an excellent More

by HW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

Great service at Westside Lexus I've been taking my car to Westside for 4 years now and have always been very pleased with my service advisor and the service that's been done. Whethe More

by slf113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

Very pleased with quality of the service Had my 90,000 mile service done here recently. Very good experience. Scheduled appointment in advanced, dropped off my car Friday afternoon, got free More

by DGM_Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2016

Great customer service! Every time! Simple, easy, and on-time! The Westside Lexus team is outstanding! I will recommend anyone looking for a Lexus to visit this dealership. From sale More

by Brandon R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
July 31, 2016

1st Time Buying a Car was a Pleasure This was the first time buying a car was a pleasure. My previous car broke down and I needed a working vehicle fast. Westside and Steve Budde quickly More

by John in Houston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Budde
July 23, 2016

Good Experience This is my first Lexus and unlike other experiences this has been a very pleasant experience. Excellent service, they have a life long customer in me More

by Anand P Jambunathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2016

Great Service These two men have consistently given excellent service over the years. This is my third Lexus RX and these men have been with me for about 10 years More

by Peggy Gerst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
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