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Westside Lexus

Houston, TX

4.9
6,392 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,392 reviews

September 01, 2016

Professional, comfortable, quick! I have found Lexus Service to the best of any service department I have ever experienced. Extremely professional, polite, and friendly. I would cert More

by nixot09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 01, 2016

Timely and painless! I usually wait while service is performed. The waiting area is very comfortable and set up in a way that allows me to work on computer or relax with m More

by Lexusgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
September 01, 2016

Excellent Andrew is always very professional, knowledgeable and takes the utmost care of me every time I have to take my care in. He has the perfect personalit More

by Lisa Slater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2016

Great Service Chris Nemoto is always professional and efficient. Never any problems. Enjoy working with him and the dealership makes it a pleasure to own a Lexus. More

by heyjudej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2016

Best service ever Westside has been great. From their accommodating sales person and finance people to the car service. I really appreciate that they will pick up my ve More

by RX350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor and Thurman.
August 31, 2016

Had major accident while on vacation. Check out car. My wife rear ended a pickup truck while in a rotary in Chatham, MA on July 3rd. Had to have car repaired there and transported home. Knew the radio More

by peter2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2016

Satisfied with the service that I received.Westside Lexus will be selected again for my vehicle service. This was my first time here at this location again sati More

by Speed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2016

Vehicle Service Andrew has always been very professional. Didn't have to wait long for my vehicle to be serviced. I don't have any complaints about Westside Lexus. More

by Bmorrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2016

Service Very prompt and updates you all the time about what's going on with the car. The waiting area has very good complimentary drinks. Overall great servic More

by Limeseal1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tenant
August 25, 2016

Service Received superb service. All work was done in a timely manner and to my full satisfaction. Would highly recommend the service center. Always a grea More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
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