Marin Acura

Buying a company Car Excellent customer service. They were able to help me with my specific need in leasing a vehicle that Acura Fairfield couldn't. Our sales agent was pa Excellent customer service. They were able to help me with my specific need in leasing a vehicle that Acura Fairfield couldn't. Our sales agent was patient and answered all our questions. More

I'm sorry my dad would not shut up. ...but I don't think Edmond minded as they talked forever about techy car stuff - or at least he pretended not to mind - either way xxxxxxto him. He a ...but I don't think Edmond minded as they talked forever about techy car stuff - or at least he pretended not to mind - either way xxxxxxto him. He also sold my brother his car so it was not his first time dealing with the pops. He even texted with him the entire weekend and made sure the deal they agreed to was what we got (and this definitely involved some compromise on their end). I absolutely hate dealing with people, sales people especially, but Edmond made the whole process extremely easy. I don't plan on buying another car for a very, very long time but when I do I hope he's still around. More

Friendly staff with excellent customer service! Eddie was very friendly and made my experience a great one while purchasing my used 2011 BMW. He always made himself available for any questions or co Eddie was very friendly and made my experience a great one while purchasing my used 2011 BMW. He always made himself available for any questions or concerns I had. Jean-Pierre from finance was the coolest guy, super friendly, and very efficient... made the purchase of my vehicle such a breeze. More

Amazing help from Tech Product Specialist I purchased a 2015 TLX from Marin Acura in Oct 2015 and I finally had time to sit down with Daniel Munoz, a Production Specialist employed by the deal I purchased a 2015 TLX from Marin Acura in Oct 2015 and I finally had time to sit down with Daniel Munoz, a Production Specialist employed by the dealership. What a joy ! Daniel spent 2 hours with me showing me lots of capabilities and options available in my car's onboard navigation, computer information, entertainment and Bluetooth phone system - capabilities and adjustments I had no idea were there. He dramatically improved the picture on the 2 information/navigation screens and made amazing adjustments to sound system.. He showed me how to use Siri to make hands free phone calls from my Contacts, have incoming texts and emails read to me, and even use Siri as an alternate navigation system - all hands free. The list of useful capabilities he showed me goes on and on. Suffice it to say Daniel is extremely knowledgeable and very personable and he made me really appreciate what I have available to safely enhance my driving experience. The cost - Nothing - included in the sale price. 5 StarsPlus. Kudos to Daniel Munoz and Marin Acura. More

Nice dealership I had a wonderful buying experience a year ago at Marin Acure and whenI needed a replacement car I went back and the sales people bent over backward t I had a wonderful buying experience a year ago at Marin Acure and whenI needed a replacement car I went back and the sales people bent over backward to help understand my choices and find the car that fit. The TLX meets my safety needs and gives me a bit of luxury in driving. They went to great export to find the car I wanted and get it to me. More

Excellent customer service I recently had the pleasure of purchasing a new TLX from Marin Acura. I did my research online to seek out the best price for the model and options I I recently had the pleasure of purchasing a new TLX from Marin Acura. I did my research online to seek out the best price for the model and options I wanted. I received several email and phone replies from Acura dealers in the area. The response I got from Marin Acura, particularly salesperson Edmond Kim, was forthright, comprehensive and even provided the stock number of the vehicle I was considering. He consistently provided prompt replies to my multiple questions, emails and phone calls. I especially liked his no pressure, down to earth approach. On meeting him in person, his demeanor and sales approach was the same. He answered all my questions, did not rush or pressure me into purchasing any extras I had not mentioned. The overall experience was pleasant, low key and comfortable. It was truly a pleasant surprise to not only walk out with a new car, but moreover feel so positively about the purchasing experience. I cannot say enough positive things about this dealership and their star salesman, Edmond Kim. More

Eddies is the best!! I've recently relocated from San Francisco to Sausalito and found that I could no longer survive on public transportations or ride sharing application I've recently relocated from San Francisco to Sausalito and found that I could no longer survive on public transportations or ride sharing applications. I have not owned or leased a car in years so the thought of the entire transaction process was a bit overwhelming. Luckily, I was referred to Eddie at Marin Acura from a good friend of mine who recently had an excellent experience with him. I spoke to Eddie on the phone multiple times, shared my requirements and price range for a car and Eddie came to the rescue. He helped me find my white unicorn (the name of my Acura IXL) and I could not be more happy with her. Everyone at the dealership has been extremely friendly, helpful, and provided excellent service!!! More

Pleasant experience at Marin Acura I was in the market for a new RDX and contacted many dealers to find the color combination I was looking for. Marin Acura was by far the most attentiv I was in the market for a new RDX and contacted many dealers to find the color combination I was looking for. Marin Acura was by far the most attentive to my needs, offered me the most competitive price compared to other dealerships in the area, and were very helpful throughout the whole process. I even traveled 50 miles to pick up my new car, but believe me, it was well worth the drive. They had to transfer my car from another dealership, and when it arrived, Edmond sent me a video of the car before I could come pick it up. Now that's great customer service! When I finally did get there, I was greeted and finished up the buying process. Edmond helped me throughout the whole process, he was very informative, and never pushy whatsoever! Daniel and Manny made sure I knew about all the amazing features on my new car! Jean-Pierre made financing a complete breeze! Buying a car can be a stressful thing, but I had so much fun with the guys at Marin Acura! They truly do care about the customer and go above and beyond for you. Thank you to Edmond, Jean-Pierre, Daniel, and Manny! More

Courteous and very helpful staff. I was looking for a used 2016 Acura RDX and during the course was talking to multiple dealers about the trim I was interested. Finally made a deal whi I was looking for a used 2016 Acura RDX and during the course was talking to multiple dealers about the trim I was interested. Finally made a deal while talking to Eddie in Marin Acura. However due to a mistake by me I found that the model I was looking for is different than what Eddie had sent and I travelled over 70 miles to pick it. Eddie didn't let me down and tried to make a better deal out from a new lot. We spoke for long time there and he engaged his manager Ben too. They tried to match up to my requirements and at the end I was able to make a deal for a new one. The vehicle wasn't available at local dealer and they had to bring it from other dealer. They offered me a loaner so I could travel back home in it instead of Uber. I refused though and asked to deliver the car at my doorstep on specific day. To my surprise Eddie was no nice to followup and ensured the vehicle was delivered to me on time. He spent good time explaining all details to me before signing off. KUDOS TO EDDIE AND HIS TEAM. THANKS MUCH. More

Very helpful staff and attentive with you needs! I Was Looking for a new car from acura preferably an SUV and when i got here i met Greg and he was so nice and helpful, he gave me colors for the 201 I Was Looking for a new car from acura preferably an SUV and when i got here i met Greg and he was so nice and helpful, he gave me colors for the 2017 MDX and i went home to think about if i wanted this car, when i returned i met Edmond Kim, he was very nice, professional, helpful and attentive with my needs. I'm glad he had been the one who helped me out, he was very patient and made it possible for me to get a good price on the 2017 MDX acura, i absolutely love my new car! went home satisfied and the service here is just great! I highly recommend you speak with Edmond Kim if you are looking for a new car. He made this for me a great experience. More