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BMW of Palm Springs
Palm Springs, CA
1,150 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
June 06, 2024
It was such an excellent customer service! The person that helped me was so kind that I would go back there again. The person that helped me was so kind that I would go back there again. More
by TRIEUP16
Verified CustomerEmployees Worked With
Helpful June 05, 2024
The Palm Springs dealership team was exceptional from beginning to end with support in the purchase of our vehicle. Their professionalism and knowledge of the process made for a smooth experience. beginning to end with support in the purchase of our vehicle. Their professionalism and knowledge of the process made for a smooth experience. More
by natalieowens6
June 05, 2024
Always a great experience! The staff are friendly, helpful and knowledgeable. Also, the service department is open on Saturdays. 😊 The staff are friendly, helpful and knowledgeable. Also, the service department is open on Saturdays. 😊 More
by onqlinda
June 04, 2024
All the employees we encountered were very helpful, professional , knowledgeable and courteous. Vincent guided us over the phone, Bryan greeted us at the door and explained their procedure using laymen professional , knowledgeable and courteous. Vincent guided us over the phone, Bryan greeted us at the door and explained their procedure using laymen's terms we could understand. Since our broken car had a trunk full of groceries, we really appreciated that Alfonso and his colleagues helped transferring the bags to the Lyft car. More
by GULLUNGE2
June 02, 2024
The service rep and the service were satisfactory. We were disappointed that we needed to replace the windshield washer and the rear seat airbag after only 40,000 miles. We expect more from BMW. We were disappointed that we needed to replace the windshield washer and the rear seat airbag after only 40,000 miles. We expect more from BMW. More
by RDIEDRICHS17
Employees Worked With
June 02, 2024
They are excellent in customer service . They are attentive to your needs and answer any concern. Bryan is great! They are attentive to your needs and answer any concern. Bryan is great! More
by LBOYER760
Employees Worked With
June 02, 2024
We felt that we were treated fairly and honestly. The dealership including Service is very accommodating The dealership including Service is very accommodating More
by litzelgin
Employees Worked With
June 01, 2024
Great place to take your car for service ! When they’re very busy the manager steps in to expedite the service ! Very professional, polite and quick ! When they’re very busy the manager steps in to expedite the service ! Very professional, polite and quick ! More
by pianoforte11
Employees Worked With
June 01, 2024
Chris Harper is exceptional. Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! More
by ricolvin
Employees Worked With
June 01, 2024
Staff was very friendly, quick to serve and very knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. More
by Christopher Arbuckle
Employees Worked With
