BMW of Palm Springs - Service Center

I trust this place. My service advisor. Chris, is a good guy who listens and is knowledgeable. Why would I go anywhere else? And besides, he know the best places to eat! My service advisor. Chris, is a good guy who listens and is knowledgeable. Why would I go anywhere else? And besides, he know the best places to eat! More

It was such an excellent customer service! The person that helped me was so kind that I would go back there again. The person that helped me was so kind that I would go back there again. More

Always a great experience! The staff are friendly, helpful and knowledgeable. Also, the service department is open on Saturdays. 😊 The staff are friendly, helpful and knowledgeable. Also, the service department is open on Saturdays. 😊 More

All the employees we encountered were very helpful, professional , knowledgeable and courteous. Vincent guided us over the phone, Bryan greeted us at the door and explained their procedure using laymen professional , knowledgeable and courteous. Vincent guided us over the phone, Bryan greeted us at the door and explained their procedure using laymen's terms we could understand. Since our broken car had a trunk full of groceries, we really appreciated that Alfonso and his colleagues helped transferring the bags to the Lyft car. More

The service rep and the service were satisfactory. We were disappointed that we needed to replace the windshield washer and the rear seat airbag after only 40,000 miles. We expect more from BMW. We were disappointed that we needed to replace the windshield washer and the rear seat airbag after only 40,000 miles. We expect more from BMW. More

They are excellent in customer service . They are attentive to your needs and answer any concern. Bryan is great! They are attentive to your needs and answer any concern. Bryan is great! More

We felt that we were treated fairly and honestly. The dealership including Service is very accommodating The dealership including Service is very accommodating More

Great place to take your car for service ! When they’re very busy the manager steps in to expedite the service ! Very professional, polite and quick ! When they’re very busy the manager steps in to expedite the service ! Very professional, polite and quick ! More

Chris Harper is exceptional. Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! Went above and beyond! Had a problem with the warranty company and Chris handled on my behalf and I did not have to get involved at all!!! More

Staff was very friendly, quick to serve and very knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. knowledgeable. Facility was clean, and retrieving my vehicle from service was a breeze. More