BMW of Salem - Service Center

BMW of Salem always exceeds my expectations. I’m new to any type hybrid car like our 2023 330e we purchased, I’m challenged by the newest technology that BMW is famous for. Whether a call or p I’m new to any type hybrid car like our 2023 330e we purchased, I’m challenged by the newest technology that BMW is famous for. Whether a call or personal visit to help guide my wife and I through our new technology options, we always receive assistance that totally informs and eliminates any questions. Recently we had our one year oil change and service inspection. Recieving a video from the service technician showing the inspection, and narrating the findings, was impressive and a first for me. Our 330e has been the best car we have ever owned which includes comfort, road handling and performance, not to mention averaging over 55MPG since we received the car new. When I replace our current BMW, my wife and I will purchase another BMW hybrid from BMW of Salem. More

Gary and the service team are top notch. I appreciate the waiting area and complimentary car wash I appreciate the waiting area and complimentary car wash More

Pleasant environment, great service, helpful staff, thorough mechanics, inviting showroom, fresh hot coffee, comfortable waiting room. Left satisfied! thorough mechanics, inviting showroom, fresh hot coffee, comfortable waiting room. Left satisfied! More

Terrific Service Techs. Very interested in you and what your needs and concerns are. Even making sure my car was washed prior to my departure, Aaron did it himself. Amazing Very interested in you and what your needs and concerns are. Even making sure my car was washed prior to my departure, Aaron did it himself. Amazing Dealership!! More

Excellent service, great people, appreciate their responsiveness and customer support. They take care of their customers. responsiveness and customer support. They take care of their customers. More

Great service has been hit or miss the past several years. My most recent service was 1 of the best, and Aaron was constantly in communication with me. years. My most recent service was 1 of the best, and Aaron was constantly in communication with me. More

Think Aaron was great. Waiting area could use improvements. Choices of beverage are a nice touch. Waiting area could use improvements. Choices of beverage are a nice touch. More

Great service and customer attention, but I would suggest to provide a better check-in experience, and a better waiting zone accommodations. to provide a better check-in experience, and a better waiting zone accommodations. More

They are very knowledgeable and helpful and really care about the service your car receives. about the service your car receives. More

Aaron is an awesome guy. Very clear about what the process was going to be. Thank you! Very clear about what the process was going to be. Thank you! More