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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
June 15, 2022
I had a great experience today purchasing my car from BMW of Westlake. Ken from sales was very helpful and patient throughout the whole process and everything went smoothly and fast. Thanks again for a GREAT of Westlake. Ken from sales was very helpful and patient throughout the whole process and everything went smoothly and fast. Thanks again for a GREAT experience! More
by cristicociss
June 15, 2022
From the moment you walk in the door every one is friendly, helpful and knowledgeable. Ken and John were very helpful to assist us in our leasing decision. friendly, helpful and knowledgeable. Ken and John were very helpful to assist us in our leasing decision. More
by Doyle-Hamby
June 14, 2022
Jim in service is terrific whole staff very nice to deal with, very customer oriented. with, very customer oriented. More
by DMCCREERY
Verified CustomerJune 11, 2022
This is my third vehicle purchase in 2 years and it was by far the best experience I’ve had. Everything was straight forward and the service and care they put into the car buying experience is second to no by far the best experience I’ve had. Everything was straight forward and the service and care they put into the car buying experience is second to none. More
by Burlingame2187
Employees Worked With
Other Employees :
Fred Palmer
June 09, 2022
I brought my car in for service recently, and Cory was very helpful and professional, resolving my service needs quickly and with fantastic service. very helpful and professional, resolving my service needs quickly and with fantastic service. More
by BLH68
Employees Worked With
June 09, 2022
Excellent customer service, exceptional waiting environment, great follow-up both in advance and after appt. environment, great follow-up both in advance and after appt. More
by TCARPER
Employees Worked With
