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BMW of Westlake

Westlake, OH

4.8
4,540 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,540 reviews

May 04, 2022

Visit was pleasant and service completed quickly. Always enjoy stopping in and visiting with the pleasant service team. More

by jeffrey.r.marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
May 04, 2022 -

BMW of Westlake responded

Thank you for this positive feedback!

May 04, 2022

On time, and completed work as promised. No issues with the car after work was completed. More

by BP1060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
May 04, 2022 -

BMW of Westlake responded

We appreciate the great review!

May 03, 2022

Car was received on time, good communication about the status and great way of communicating thru texting More

by Alejandra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Westlake responded

Thank you for the great review!

May 03, 2022

Cory was very helpful and was always a call away if I needed him. I would definitely ask for him again! More

by TRELL.CHEEKS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
May 03, 2022 -

BMW of Westlake responded

Thanks for the amazing review about Cory!

May 01, 2022

I recently brought my BMW Alpina in to be detailed. The service department was very professional with me. The did an excellent job and I was very pleased with their service. Nate was extremely pleas More

by Monkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
May 02, 2022 -

BMW of Westlake responded

Thank you for this amazing review! We appreciate your recommendation!

April 29, 2022

Very professional and good customer communication. Very easy to deal with! Made the car buying stress free! More

by RSIESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Westlake responded

We appreciate the great feedback!

April 29, 2022

I had a Great experience with John Caruso and the staff at the BMW of Westlake dealership More

by ncatan20
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Westlake responded

Thanks for the positive review about John and BMW of Westlake!

April 29, 2022

Great representation of the BMW brand with the Westlake team. Fantastic service and very quick turnaround! More

by eroman1775
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Westlake responded

Thanks for the awesome review about BMW of Westlake!

April 28, 2022

They don’t try to sell me more work than what needs to be done at that time. They’re honest and I like that. More

by LIEBFAMILY
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Apr 28, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

April 28, 2022

The service department here is the best. Everything went smoothly. The detail package i also purchased was perfect. More

by RADVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 28, 2022 -

BMW of Westlake responded

We appreciate this awesome review!

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