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BMW of Westlake
Westlake, OH
4,540 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,540 reviews
Verified Customer
April 21, 2022
I just got my new X7 from BMW of Westlake and John Caruso made the entire process very easy for me. I've leased several cars from John over the years and he continually provides excellent service. made the entire process very easy for me. I've leased several cars from John over the years and he continually provides excellent service. More
by ncatan20
Employees Worked With
April 20, 2022
I just got my dream car (2022 BMW X3M40I) and BMW of Westlake and Ken Delk made it happen! This is the 3rd car I have gotten from this team and each time they have made the experince painless and fun. I Westlake and Ken Delk made it happen! This is the 3rd car I have gotten from this team and each time they have made the experince painless and fun. I highly recommend BMW of Westlake. More
by suebreiding8
April 19, 2022
The team at BMW of Westlake was very helpful and responsive. This is our 3rd BMW from them and would recommend them to anyone. Ken made the process quick and painless and we have enjoyed working wit responsive. This is our 3rd BMW from them and would recommend them to anyone. Ken made the process quick and painless and we have enjoyed working with him. More
by spiper
Employees Worked With
April 16, 2022
I just bought my second BMW through Ken and the whole process couldn't have been easier. Ken and Mike took care of everything for me and it was a very simple process once I arrived to pick up the car. D process couldn't have been easier. Ken and Mike took care of everything for me and it was a very simple process once I arrived to pick up the car. Dirk did a really great job at going through all of the features with me. I have had nothing but stellar service at this dealership, and I will continue to come back in the future! More
by DaveH
April 15, 2022
I highly recommend John Caruso, and BMW of Westlake. No nonsense, no pressure, professional and accomodating. John and great questions, helping ensure my car fit my needs and performance expectations. T No nonsense, no pressure, professional and accomodating. John and great questions, helping ensure my car fit my needs and performance expectations. The car was priced well and the trade was fair and approriate for the deal. The way things should be! More
by Zac
April 15, 2022
Just bought a used X5 and everything went great. If you are in the market for a BMW, I definitely recommend BMW Westlake. See Jerry Mancini. He was awesome. Thanks again Jerry… If you are in the market for a BMW, I definitely recommend BMW Westlake. See Jerry Mancini. He was awesome. Thanks again Jerry… More
by Dwiebdawg1
