Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,545 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,545 reviews
April 15, 2022
Just bought a used X5 and everything went great. If you are in the market for a BMW, I definitely recommend BMW Westlake. See Jerry Mancini. He was awesome. Thanks again Jerry… If you are in the market for a BMW, I definitely recommend BMW Westlake. See Jerry Mancini. He was awesome. Thanks again Jerry… More
by Dwiebdawg1
April 15, 2022
I highly recommend John Caruso, and BMW of Westlake. No nonsense, no pressure, professional and accomodating. John and great questions, helping ensure my car fit my needs and performance expectations. T No nonsense, no pressure, professional and accomodating. John and great questions, helping ensure my car fit my needs and performance expectations. The car was priced well and the trade was fair and approriate for the deal. The way things should be! More
by Zac
Verified CustomerApril 13, 2022
Best part is Brittany in Service. She always knows what I need and makes scheduling easy. She always knows what I need and makes scheduling easy. More
by JUDITH.SELLERS
Employees Worked With
April 13, 2022
I have purchased my last two BMW's from BMW of Westlake, and I have had a great experience both times. Jerry Mancini worked with me and the entire dealership was professional, polite, and very easy to work and I have had a great experience both times. Jerry Mancini worked with me and the entire dealership was professional, polite, and very easy to work with. More
by Mike Ziegler
April 12, 2022
Thanks for delivering my car when you said you would. Service person was great also. Service person was great also. More
by GOLDAWD
Employees Worked With
April 11, 2022
I came from out of town twice. Once to look at a vehicle and the second to make a deal and drive it off the lot. Jimmy (salesman) was easy to work with and very little pressure. Wo Once to look at a vehicle and the second to make a deal and drive it off the lot. Jimmy (salesman) was easy to work with and very little pressure. Would recommend. More
by gif5050
Employees Worked With
