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BMW of Westlake

Westlake, OH

4.8
4,612 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,612 reviews

June 13, 2022

Service is great but, it took a month for this service, more loaners are needed! More

by JOANNEBURPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Jun 13, 2022 -

BMW of Westlake responded

Thanks for the five stars, having enough courtesy vehicles is definitely an on-going issue right now.

June 11, 2022

This is my third vehicle purchase in 2 years and it was by far the best experience I’ve had. Everything was straight forward and the service and care they put into the car buying experience is second to no More

by Burlingame2187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
Jun 11, 2022 -

BMW of Westlake responded

Thanks for the amazing review about the team and we appreciate your loyalty!

June 09, 2022

Jim in service is the best Westlake has always taken care of us A-1 More

by PORKCHOP2YOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Jun 09, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Jim!

June 09, 2022

Excellent customer service, exceptional waiting environment, great follow-up both in advance and after appt. More

by TCARPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

BMW of Westlake responded

Thanks for the amazing feedback!

June 09, 2022

I brought my car in for service recently, and Cory was very helpful and professional, resolving my service needs quickly and with fantastic service. More

by BLH68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

BMW of Westlake responded

Thanks for the fantastic review about Cory!

June 08, 2022

Jim is the best service advisor. I would highly recommend him for all your service needs. More

by robinsmail12
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Jun 09, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Jim!

June 08, 2022

Nice and knowledgeable people Very good service they can answer every single question you have More

by levo6464
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

BMW of Westlake responded

Thank you for this awesome feedback!

June 08, 2022

Great cars, great people, great service, and always a great experience. I've done business at Ganley BMW for over 20 years, no disappointments- More

by bestrex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Czaplenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer, Steve David
Jun 08, 2022 -

BMW of Westlake responded

We appreciate your loyalty and this great revieW!

June 08, 2022

Cory is official. Definitely go and see him for any work you need done. Real smooth More

by RayB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Cory!

June 07, 2022

Very knowledgeable staff. Very thorough inspection sent via video to my phone. I will go nowhere else for service More

by SACKSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

BMW of Westlake responded

We appreciate this great review and your loyalty!

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