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BMW of Westlake
Westlake, OH
3,911 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,911 reviews
May 12, 2024
This dealership has very considerate and friendly staff. The service was completed on time and the details were explained well. The service was completed on time and the details were explained well. More
by TEACH0
Verified Customer
Helpful May 12, 2024
Good job keeping me posted on status including when it would be ready. Quick service on ouckuo would be ready. Quick service on ouckuo More
by NHOLLIDAY0
May 12, 2024
Had a very good experience all the people were very professional got done exactly what I needed professional got done exactly what I needed More
by DNC1860
May 11, 2024
First class in every respect. From the sales department to the service department, they go above and beyond to assure satisfaction! From the sales department to the service department, they go above and beyond to assure satisfaction! More
by GJDEEL
May 09, 2024
Have been dealing with this service department for over 10 years. Always excellent. On this visit the service advisor failed to discuss with me recommended services needed and then the day after my appoi 10 years. Always excellent. On this visit the service advisor failed to discuss with me recommended services needed and then the day after my appointment was completed, I get an email entitled “we missed you”, meaning I didn’t show for my appointment. Let’s just say, the service department had a bad day and I will go back for my next appointment. Overall, not a good experience. More
by JSLUPO
Employees Worked With
May 09, 2024
excellent service every time, Brittaney is always very kind and professional when i need service on my car kind and professional when i need service on my car More
by levo6464
Employees Worked With
May 07, 2024
I bought a new BMW iX 50 I was having problem with the charging cable. I bought the car from a different dealership in Connecticut, but the Bmw Of Westlake was very helpful. Sorted out my problem and orde charging cable. I bought the car from a different dealership in Connecticut, but the Bmw Of Westlake was very helpful. Sorted out my problem and order new parts for me. More
by shah
Employees Worked With
Other Employees :
Ion was in genius department he was the most helpful
May 07, 2024
Great dealership! They always get me in for service and out the door fast! I highly recommend them. They always get me in for service and out the door fast! I highly recommend them. More
by LIBBYSHY
Employees Worked With
May 07, 2024
Great service! Very helpful! BMW Westlake did a great job again like usual! Keep up the good work Cory! Very helpful! BMW Westlake did a great job again like usual! Keep up the good work Cory! More
by crhinos
Employees Worked With
May 06, 2024
Very easy to work with and very customer focused. I worked with Jared Jaschelnig and he was an excellent and professional sales representative. I worked with Jared Jaschelnig and he was an excellent and professional sales representative. More
by mikedluzynski
Employees Worked With
