BMW of Westlake

A very satisfied customer We enjoyed working with Ken Delk. I went in knowing what I wanted and he delivered without wasting time on a sales pitch or price hackling. If you’re We enjoyed working with Ken Delk. I went in knowing what I wanted and he delivered without wasting time on a sales pitch or price hackling. If you’re looking to purchase/lease a BMW, please see Ken Delk in Westlake, Ohio. More

Great! We were very pleased with Ken Delk as our sales associate when we purchased our 2014 428I BMW today from BMW of Westlake. He made us feel very comfort We were very pleased with Ken Delk as our sales associate when we purchased our 2014 428I BMW today from BMW of Westlake. He made us feel very comfortable & confident in our purchase. He was professional as well as courteous & informative. Ken was quick to get answers to questions that pertained to finance & questions that were not within his expertise. Mike was also very informative & organized as our finance assoc and Dirk was so helpful as he patiently explained options on our Series 4. The whole process of purchasing our BMW was very smooth & easy, thanks to the professionals at BMW of Westlake. More

Always treated Great On our 3rd BMW with BMW of Westlake. We started with a X1, then X4 and now just got our 2018 540I from BMW of Westlake. Our salesman Ken Delk alw On our 3rd BMW with BMW of Westlake. We started with a X1, then X4 and now just got our 2018 540I from BMW of Westlake. Our salesman Ken Delk always goes above and beyond to help us. He is patient and listens to us about our needs. He has never been pushy and is always a pleasure to work with. Everything is always taken care of as it should be and we have never once had a problem. Nate Lieb their BMW Client advisor went over our new car with us and explained how to use everything. This car is as smooth as butter and I think we are really going to enjoy it. I did want to look at some other cars because you know us girls like to shop around. But, husband wasn't having it. He will only go with BMW of Westlake and the Ultimate Driving Machine! More

Awesome & Effortless Steve Mihalic and BMW of Westlake was awesome in their care and customer experience. From the time we walked in, on edge because our last car was tota Steve Mihalic and BMW of Westlake was awesome in their care and customer experience. From the time we walked in, on edge because our last car was totalled by hit and run, to the time we walked out with a vehicle, the experience was smooth, easy and really effortless! Steve was awesome in guiding us thru the process, preparing what we needed to sign and process flew very quickly once we walked in to finalize sale. More

Great buying experience Steve took the time to show me several cars and let me know about another car they didn't have at the location, but could bring in the next day for me Steve took the time to show me several cars and let me know about another car they didn't have at the location, but could bring in the next day for me to try. I'm glad I took him up on that because that was the one I wound up getting! Certified pre-owned is a great option. I've been driving my car for three months now and have been very happy with it. More

First BMW My experience purchasing my first BMW from BMW of Westlake was a great experience. The client advisor, Jimmy Laumer, was very knowledgeable about the My experience purchasing my first BMW from BMW of Westlake was a great experience. The client advisor, Jimmy Laumer, was very knowledgeable about the product and easy to work with. The BMW Product Genius, Justin Niedzwiecki, was very reassuring and patient as he explained the car's options. The whole experience was stress-free, unlike other experiences I've had purchasing vehicles. I highly recommend this dealership. More

Amazing Service!! As a female it can be challenging to purchase a car, not at Westlake BMW, they were honest and extremely approachable. I drove 125 miles to pick-up m As a female it can be challenging to purchase a car, not at Westlake BMW, they were honest and extremely approachable. I drove 125 miles to pick-up my new car and everything was exactly as promised! They had everything ready and took the time to explain all the features on my car. Steve Mihalic and Dirk Steffen were wonderful to work with! More

Great X3 purchase experience! I worked with Steve Mihalic on a purchase of a 2011 BMW X3. Steve sent photos and gave an honest appraisal of the cars condition. He made the transa I worked with Steve Mihalic on a purchase of a 2011 BMW X3. Steve sent photos and gave an honest appraisal of the cars condition. He made the transaction smooth and low pressure. The car was detailed and serviced like no other I have seen in my long search for an X3! I would highly recommend Steve and BMW of Westlake to anyone looking for a used BMW. More

Buying Experience. Very through and professional. Nice new building. Clean and well lit. Nice showroom. Good Inventory. Very helpful personnel This review process Very through and professional. Nice new building. Clean and well lit. Nice showroom. Good Inventory. Very helpful personnel This review process is too long. Done More

Overall Good Experience I purchased a 428i CPO. The staff treated me very well. When I took delivery of the vehicle, there was some minor damage to the bumper. The team picke I purchased a 428i CPO. The staff treated me very well. When I took delivery of the vehicle, there was some minor damage to the bumper. The team picked my car up and deliver a rental the next day. Within 2 days my car was fixed flawlessly!! More