BMW of Westlake

Great to work with! This is my seventh BMW I have bought from John Caruso and each time it has been very quick, and worth buying from. He works with with numbers, and fin This is my seventh BMW I have bought from John Caruso and each time it has been very quick, and worth buying from. He works with with numbers, and finds the car that you really want. I highly recommend buying from him. More

New car purchase I purchased my 3rd Bmw and each time it was handled professionally and with ease. I will always continue to purchase my cars from ken delk and refer m I purchased my 3rd Bmw and each time it was handled professionally and with ease. I will always continue to purchase my cars from ken delk and refer my friends which I have already done. More

HIGHLY Recommend Putrri Padbatan is a great Sales Advisor and always has your best interest at heart. She's straight forward, honest, knowledgeable, responsive, detail Putrri Padbatan is a great Sales Advisor and always has your best interest at heart. She's straight forward, honest, knowledgeable, responsive, detail oriented, and even has a sense of humor to top it off. I’m a very picky person when buying large items and she made the process as painless as it could be. She never wavers and only focuses on the cars that would aim to please her clients’ needs. You can’t go wrong by choosing Putrri! Frank was also a great manager to help with the transaction. Really pleasant guy who you'd think is on the board @ Corporate BMW. (If you meet him, you'll know what I mean) Great Place to buy a Great Car. More

Very good experience The sales manager, Robert Strecker and sales associate, Steve Mihalic were both great to work with. Knowing my current lease was coming to an end, Ro The sales manager, Robert Strecker and sales associate, Steve Mihalic were both great to work with. Knowing my current lease was coming to an end, Robert reached out to me with a great offer and Steve handled the rest. It was easy, efficient and an overall good experience. The recommend BMW of Westlack and these two professionals. Mike made the paperwork easy as well. More

Great experience, with no pressure I went to this dealership multiple times and I never felt pressured to make a decision. I'm very indesicive and wasn't sure exactly what I wanted but I went to this dealership multiple times and I never felt pressured to make a decision. I'm very indesicive and wasn't sure exactly what I wanted but Ken and the team helped me decide and pick the best car in my price range. More

Great people. Everyone at the dealership that I dealt with knew their stuff, was friendly and helpful, starting with my sales person, Putrri Padbatan. I can be a de Everyone at the dealership that I dealt with knew their stuff, was friendly and helpful, starting with my sales person, Putrri Padbatan. I can be a demanding customer insofar as expectations of the staff's knowledgeability of their products and services. Putrri was knew about the vehicles and the differences between models, and was extremely helpful in arranging a lease and accommodating an unusual situation regarding the timing of picking up the vehicle. I have not required service as yet, but anticipate good work. Leasing was a handled very well. A small quibble is that the customer waiting area is not up to the standards one expects from luxury dealerships, but it is adequate and does not reflect on the staff in any way. All in all, a very good experience. And so far, I love the vehicle. More

Great experience Purchased a 2015 BMW 328xi with Howard Schneider and the experience was nothing short of impeccable. To start, the overall dealership and building is Purchased a 2015 BMW 328xi with Howard Schneider and the experience was nothing short of impeccable. To start, the overall dealership and building is the nicest in the area when it comes to BMW's, and all of the staff are easy to work with. Howard in particular went above and beyond to make sure that the BMW we were buying was the right choice for us. The entire buying process took around 2 hours or so to complete which was very quick from the time that I had walked in, to the time I had put a deposit down on the car. The entire lease application, completed by Michael on a separate day was less than 30 minutes in an out. Couldn't have asked for a smoother buying experience and Howard delivered. John the BMW Genius also really knew his material on the car. The trade in they gave us for our Lexus was exactly what we had expected and not a penny less. More

Great Experience I had great service at this dealership. The purchase of my new car went quickly and smoothly. I would recommend this dealership to my family and frien I had great service at this dealership. The purchase of my new car went quickly and smoothly. I would recommend this dealership to my family and friends. More

My car buying experience. I had a nice car buying experience at this Ganley (one of numerous) Dealership in Westlake. They located what I wanted, priced me fairly, quick and ea I had a nice car buying experience at this Ganley (one of numerous) Dealership in Westlake. They located what I wanted, priced me fairly, quick and easy through finance....no shenanigans or BS. Car looked amazing when I picked it up and the dealership itself was stunning! Steve Mihalic, may salesman was great, got me what I needed in the timeframe I needed it, was knowledgeable and patient. He kept his word, which goes a long way with me and generally wanted me to find my dream BMW....that I could afford. I would recommend this dealership to anyone and will get my next BMW from there no question. Clint Hintz More

CPO Purchase I drove from Pittsburgh to Cleveland for a BMW three series I had been searching for. Jerry Mancini gave me a very honest and informative description I drove from Pittsburgh to Cleveland for a BMW three series I had been searching for. Jerry Mancini gave me a very honest and informative description over the phone and had one item fixed before I made the two hour drive to look at the vehicle. Everything was as advertised and Jerry had the car clean and ready to test drive when I arrived. The purchase was painless and Jerry was an incredible help from start to finish. Thanks to all at BMW of Westlake for the professional and courteous assistance. More