BMW of Westlake

Amazing dealer Amazing car! In my quest for a new car, I contacted many dealerships and test drove quite a few cars. The experience I had at Ganley BMW though, was totally differ In my quest for a new car, I contacted many dealerships and test drove quite a few cars. The experience I had at Ganley BMW though, was totally different and absolutely outstanding. The first person I met at Ganley BMW was Dirk, and I was highly impressed with his courtesy, hospitality, and perfect blend of professionalism and humor from the get go. What I liked most apart from his amazing knowledge about cars was his integrity and honesty. Very rarely do you come across a car dealer with as much character as Dirk. The first thing he did was break down a car lease into layman terms and explain everything very clearly and then went on to describe the 3 series in immaculate detail. When we went to test drive the 328xi, He explained the different aspects of the car and what separated BMW from every other car company. After we had made up our mind about the car, my wife and I wanted a set of specs and color combo that wasnt in the inventory. I still remember Dirk saying, 'given the time, we can make anything happen'. soon enough a car was brought in with those exact specs! We got a fantastic deal and again, Dirk spent a considerable time past closing time to set the car up and get us acquainted to the 328xi. I would highly recommend anyone in NE Ohio who wants a BMW to contact Dirk and Frank Steffen. This was by far my best dealership experience. Awesome people and they make an awesome team! You'll get the best service, the best people, and the No. 1 car at the best price! More

Great experience buying a car from Ganley BMW I would like to express my complete satisfaction with the experience my wife and I had in purchasing a certified pre-owned BMW 328IX. Everyone we dea I would like to express my complete satisfaction with the experience my wife and I had in purchasing a certified pre-owned BMW 328IX. Everyone we dealt with treated us as if they had known us for years. We were never pressured to make choices, however, all questions or concerns were dealt with in a very professional manner. I would highly recommend Ganley BMW to anyone looking for a new vehicle. My wife and I felt at ease during the entire process and will not hesitate to contact Marc Narosny if we have question concerning the technology of the 328I. The entire dealership made us feel welcome and that we could always contact them if we had questions. We are very pleased with the car, the service from Marc , Fred, and Mike, and with the entire process from A to Z. More

Easy transaction coming off of lease Smooth process; no hassle coming off of a lease. The entire process was fast and easy! It made the decision to go with another BMW an easy one. Smooth process; no hassle coming off of a lease. The entire process was fast and easy! It made the decision to go with another BMW an easy one. More

Best car buying experience ever; not even close! The Ganley BMW team is by far the best I have ever dealt with. We just purchased our first BMW, a beautiful white X3. I will be back to buy another The Ganley BMW team is by far the best I have ever dealt with. We just purchased our first BMW, a beautiful white X3. I will be back to buy another BMW in the future! Please go see Howard. He cares about his clients and goes the extra mile; an excellent salesperson and advisor. Thank you also to Frank and Dan who provided honesty, integrity, and knowledge. Do not hesitate to visit these folks; learn about and drive a BMW! ... by the way, I get it now. More

Great Experience at Ganley BMW I recently acquired my first BMW 528I from Ganley BMW in Middleburgh Hts, Ohio. It was probably the best and least painful experience I have ever I recently acquired my first BMW 528I from Ganley BMW in Middleburgh Hts, Ohio. It was probably the best and least painful experience I have ever had when going to a car dealership. From the minute I walked in the door and started working with Howard Schnieder he made it a process about finding me the car I wanted and what would work best for me, a completely different experience than dealing with most car dealerships. I would highly recommend Howard to anyone that is looking for a knowledgeable, low pressure, and friendly sales representative to guide them through the car buying process. He knew all the different cars inside and out and which car would best fit what I told him I was looking for. This is the first but not the last BMW that I will acquire! Thanks Howard for making it such a great experience buying my first BMW. -Jeremy More

Professional from contact to delivery! Upon making a visit to a Pgh. BMW showroom and not receiving a follow-up call, we proceeding to go online to search for another BMW dealer. We contac Upon making a visit to a Pgh. BMW showroom and not receiving a follow-up call, we proceeding to go online to search for another BMW dealer. We contacted Ganley BMW's Dirk Steffan about the BMW X3. He promptly informed us of the available inventory as well as providing pictures and pertinent information. We comfortably negotiated online, came to an agreement and was provided a sales order to confirm all terms. We made an appt. to pick up the BMW and were extremely pleased with the time Dirk spent to go over the vehicle and assure us to contact him with any future questions that arose. Dirk is "first-class" when it comes to making a vehicle purchase a pleasant experience. I will be anxious and proud to refer Dirk, Bob Strecker (mgr) and the Ganley dealership! More

Long Distance Buying Made Easy Fast response to email inquiry. Presented bottom line and all sales preparations done before my need to travel to dealership. Made actual sale fast a Fast response to email inquiry. Presented bottom line and all sales preparations done before my need to travel to dealership. Made actual sale fast and easy. A-1 Rating. More

Jerry Mancini is great. Jerry Mancini was pleasant, knowledgable, accommodating, trustworthy, dependable, fair, and no pressure. In other words - the perfect sales person. Jerry Mancini was pleasant, knowledgable, accommodating, trustworthy, dependable, fair, and no pressure. In other words - the perfect sales person. We actually purchased a new car, when our intent was just to consider a used car. We would recommend him without reservation and would travel the 100 miles again just to deal with Jerry. The rest of the team at Ganley BWM made our experience great also. More

New Car Purchase Experience I recently purchased a new BMW at Ganley BMW in Middleburg Heights. It was without a doubt the best purchase experience I have ever had buying a new c I recently purchased a new BMW at Ganley BMW in Middleburg Heights. It was without a doubt the best purchase experience I have ever had buying a new car. I worked with Dirk Steffens who knew every detail of the BMW product line. We arrived a little late in the afternoon and he stayed well past closing helping us with the sale. During the car delivery he went over every detail of the car and could answer every question that we had about the vehicle. I would highly recommend Ganley BMW and would encourage you to ask for Dirk. More

The best dealership experience I've ever had The lease on my Mercedes is up in a few months, and I wanted to get an early start on my next car. I met Howard as soon as I walked through the door, The lease on my Mercedes is up in a few months, and I wanted to get an early start on my next car. I met Howard as soon as I walked through the door, and I have to say he was the friendliest, most attentive and most knowledgable salesman I have ever worked with. While it's a little too soon to get into a new car, there is no doubt that my next car with come from Howard and Ganley BMW. More