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Boardwalk Ferrari Maserati of Plano - Service Center

5.0

201 Lifetime Service Reviews

6300 International Pkwy, Plano, Texas 75093

201 Reviews of Boardwalk Ferrari Maserati of Plano - Service Center

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August 13, 2017

"Excellent service in 599"

- HORNETDRIVER

Dropped off 599 for new tires and an annual service. Larry and his team also found slight damage internally on a rim which they recommended being repaired. Being an HGTE and having a 3 piece wheel, they had to order a special tool they didn't have. Larry was in constant contact to update me as to the status of my car. I also had some sticky trim pieces sorted and Boardwalk did an excellent job at this also. Highly recommended dealership for service!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 13, 2017 -

Boardwalk Ferrari Maserati of Plano responded

Thank you for sharing your Boardwalk Ferrari service experience on DealerRater. Please let Larry know anytime that we may be of service to you and your 599. Make it a great week.

August 12, 2017

"Terrific service and attention to detail "

- Eagledoc23

Had my vehicle serviced here for first time. Very impressed with service team. They had my car finished on time and very clean. I will definitely be back

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 12, 2017 -

Boardwalk Ferrari Maserati of Plano responded

Thank you for sharing your service experience with us on DealerRater this evening. We appreciate your business and recommendation. Please let Steve know anytime that we may be of further service to you. Have a great weekend.

August 07, 2017

"Made a newbie feel welcome "

- Dc3843

I bought my first Ferrari last week. I know nothing about these cars. I went to boardwalk to get a state inspection and to have a rattle that I heard in the car located. My service advisor Paul taught me a lot about the car in a short time and gave me his number to call any time I had any questions about it. He also had a mechanic come out and ride with me so I could reproduce the rattle in my car. They were very nice and professional and I will be taking my car there for all required service from here on out.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 07, 2017 -

Boardwalk Ferrari Maserati of Plano responded

Congratulations on your first Ferrari. Thank you for sharing your Boardwalk Ferrari service experience on DealerRater this morning. Please let us know anytime that we may be of further service to you. We appreciate your business and recommendation. Make it a great week.

August 04, 2017

"Always a seamless experience."

- dnbdds

Paul was very professional, kept me informed about the car, and delivered the maintenance service as promised. My experiences with Boardwalk have always been excellent.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Larry Neighbors
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 04, 2017 -

Boardwalk Ferrari Maserati of Plano responded

Thank you for sharing your Boardwalk experience with us on DealerRater. Please let Paul and Larry know anytime that we may be of further service to you. We appreciate your business and recommendation. Make it a great weekend.

August 04, 2017

"Saved my bacon! :)"

- tomc_mets

I thought that the wife's Benz was due for its annual state inspection NEXT month, not THIS month! Eek! Fortunately, Paul , Steve and the folks @ the Boardwalk crew graciously inspected it on the ast day of the month while the wife shopped @ Costco, and I sipped an iced espresso @ Starbucks. Now, the missus is rolling in a legit car! That's a win-win-win in my book! Thanks also to the gents in detailing, it came back clean and shiny. Great experience, as always.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Frey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 04, 2017 -

Boardwalk Ferrari Maserati of Plano responded

We are always happy to save your bacon :) Thank you for sharing your experience with us this morning. Please let Steve and Paul know anytime that we may be of further service to you. Make it a great weekend.

July 17, 2017

"F12 annual service"

- Carfan

I recently took my 2016 F12 in for its annual service. I dropped it off on Monday for a scheduled appointment. The car was available for pick-up on Wednesday as promised. It was immaculate as expected. The service experience was great. Larry even repaired a small rock chip on the rear bumper. Boardwalk Ferrari personnel are the best I have ever encountered.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 17, 2017 -

Boardwalk Ferrari Maserati of Plano responded

Thank you for sharing your service experience with our team at Boardwalk Ferrari. Please let Larry know anytime that we may be of further service to you and your 2016 Ferrari F12. Make it a great week.

July 10, 2017

"Service Review"

- Tim W.

I have been a Boardwalk customer for over 3 years and there has never been an occasion that the service work the dealership has performed has not been excellent. And Paul Frey is as good as they come. Once again, thanks for a great job.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 10, 2017 -

Boardwalk Ferrari Maserati of Plano responded

Tim, thank you for sharing your service experience with us on DealerRater. Please let Paul know anytime that we may be of further service to you. We appreciate you! Make it a great week.

June 28, 2017

"Paul did a great job - as usual"

- tlcrisman

Paul went out of his want to straighten out an annual maintenance issue with another dealership. The service was well done and completed on time.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 29, 2017 -

Boardwalk Ferrari Maserati of Plano responded

Thank you for sharing your service experience with us on DealerRater. Please let Paul know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation.

June 23, 2017

"Outstanding service."

- Jack

Great service from the Boardwalk team.Everything worked out great and couldn't be happier with the results.Car was returned in perfect condition.One happy customer.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Larry Neighbors
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 16, 2017

"Service on 488 Spider"

- RDS Ferrari guy

Great service always good communication with Larry Neighbors car is always returned in perfect conditions updates on any problems are given promptly great technicians Always treated with courtesy and respect

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Larry Neighbors
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 16, 2017 -

Boardwalk Ferrari Maserati of Plano responded

Thank you for recognizing our service team at Boardwalk Ferrari. It all begins and ends with service. Please let Larry Neighbors know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Make it a great weekend and enjoy your 488 Spider.

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