Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cadillac of Norwood
Norwood, MA
187 Reviews
Cadillac of Norwood has a highly trained and qualified team of certified technicians ready to perform high-quality automotive service for drivers. We handle a wide array of vehicle service needs, including oil changes, transmission replacements, and multi-point inspections. Our focus is on maintaining top-tier customer service with comprehensive maintenance and repair solutions. You can also visit our Cadillac dealership to explore a wide selection of Cadillac models and years and find a perfect new vehicle. As a reputable Cadillac dealer in the Norwood, MA area, we have new and pre-owned options available for you to consider. Let our friendly, professional sales team help you narrow down your search to a brand-new automotive investment or certified pre-owned addition to your work or school commute.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 187 reviews
June 19, 2025
Great team, very customer friendly, definitely would recommend this dealership They are upfront and keep you informed 10/10! recommend this dealership They are upfront and keep you informed 10/10! More
by hairsnanc
Verified Customer
June 19, 2025
Cadillac of Norwood is a great place. Gorgeous building with professional staff who make the car buying experience flawless. Their laid back no pressure approach is what made the car buy Gorgeous building with professional staff who make the car buying experience flawless. Their laid back no pressure approach is what made the car buying experience enjoyable. Thank you John Espinosa I love my new vehicle More
by Parrothead1234
Employees Worked With
June 17, 2025
Took about three weeks to diagnose and fix an issue with my car. Asked for a loaner, several times, but there were none available. A dealership of this size should have a ton of loaners, especially a high my car. Asked for a loaner, several times, but there were none available. A dealership of this size should have a ton of loaners, especially a high end brand like Cadillac. My Audi dealer always has loaners available - they actually recognize it as a boost for sales - have your 4 year old car in for service? Try out this brandy new model, it's got a ton of nice new features! Service Consultant was awesome at keeping me up to date on the status of my repair - he actually called with updates when he said he would, which I really appreciated. More
by brian@thedurks.com
Employees Worked With
Jeff Donovan
June 17, 2025
Clean, airy dealership. Everyone was courteous and pleasant. Special thanks to Mike Xidea who has always been a gentleman for all the years I've known him. Everyone was courteous and pleasant. Special thanks to Mike Xidea who has always been a gentleman for all the years I've known him. More
by SHELDON10
June 17, 2025
Best service hands-down one of the main reasons I deal with this dealership. George is amazing and always ready to help all my needs exceptional service by him. with this dealership. George is amazing and always ready to help all my needs exceptional service by him. More
by Benzadidas
June 15, 2025
Accommodating and trustworthy and fair and helpful and easy to work with and earns reputation easy to work with and earns reputation More
by MTAVOLIERI
Employees Worked With
June 14, 2025
Thoughtful, courteous timely. . concierge service excellent. Very comfortable service setting. Pickup and delivery outstanding in every way . concierge service excellent. Very comfortable service setting. Pickup and delivery outstanding in every way More
by ROBERT.MALSTER
Employees Worked With
Service representatives
June 13, 2025
Paul handled the process professionally and no glitches. The car was returned in a timely manner and nicely washed The car was returned in a timely manner and nicely washed More
by NOAH19
Employees Worked With
June 12, 2025
June 11, 2025
The dealership was bright, clean, and airy. I was greeted by a salesperson as soon as I stepped through the doors and I walked with a brand new 2025 Cadillac Escalade ESV Premium Luxury. I was greeted by a salesperson as soon as I stepped through the doors and I walked with a brand new 2025 Cadillac Escalade ESV Premium Luxury. More
by hdo781
Employees Worked With
