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Capital Ford of Wilmington - Service Center

Wilmington, NC

4.6
701 Reviews

701 Reviews of Capital Ford of Wilmington - Service Center

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May 23, 2024

N/a no time for re view h h h h k k k l More

by Gjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Capital Ford and Jason the Service Manager did a great job helping me to install my tonneau cover. Great work! More

by ERICHMOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 19, 2024

Good service. Came on time. Knew what they were doing. Nice to have at home service on a recall. More

by SEULERWILM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Edwards
May 18, 2024

Let me start by saying Judith is amazing. She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and More

by hgielar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Shaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Great service. Nice folks in every department. Fast work that is so much shorter than many other dealerships. More

by GINFAHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caty Trouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

They worked me in for a warranty repair. Did a good job. Also have a small issue and they’re worked it in to check out issue. Thank you More

by GEMECH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Vilardi
May 18, 2024

Efficient clean easy to deal with No add on no pressure Jeff was very helpful More

by TLT431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Great communication, easy to work with and straight forward. Warranty work and thermostat repair for check engine light. More

by Blueskidoo74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

New location is much better, staff is easy to work with and very customer focused. More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jistel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Very good service, clean and fairly prompt. Friendly staff as well. Could use a dedicated waiting area tho. More

by MFLORES12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Vilardi
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