Colonial Volkswagen of Medford - Service Center

Dan in the service department was exceptional! He kept me updated on the status of my vehicle and arranged for loaner car since my car wasn’t ready. He is very helpful and professional! He kept me updated on the status of my vehicle and arranged for loaner car since my car wasn’t ready. He is very helpful and professional! More

great people, great attitude, great service! Would def recommend. Staff was cordial, knowledgeable and helpful and importantly super willing to help solve the issue - and all in good spirits and Would def recommend. Staff was cordial, knowledgeable and helpful and importantly super willing to help solve the issue - and all in good spirits and great sense of humor ! More

I’d always like the price to be less expensive…. but, I believe the services was fair and efficient. And the people were courteous and helpful. but, I believe the services was fair and efficient. And the people were courteous and helpful. More

This dealership has been a perfect place to get my Eos serviced. So happy with them serviced. So happy with them More

Colonial VW continued great service--thorough, prompt, and fairly priced. Dan communicated and managed very well. and fairly priced. Dan communicated and managed very well. More

They were able to find a state incentive that meant I didn’t need to pay for any of my repair. Very grateful! didn’t need to pay for any of my repair. Very grateful! More

This dealership was more expensive than others I checked into. The staff was pleasant and helpful but difficult to reach at times. I was very fortunate to have an extended warranty which other dealers had into. The staff was pleasant and helpful but difficult to reach at times. I was very fortunate to have an extended warranty which other dealers had told me the work was not covered, bottom line is an informed consumer is the way to go! More

Great service and advisor lived the repair video excellent hob with detail on car happy customer excellent hob with detail on car happy customer More

They were great. they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful More

Having service done at Colonial Volkswagen in Medford is easy, efficient, and effective. The staff are friendly and knowledgeable, and the waiting area is well equipped and comfortable. I would use them a easy, efficient, and effective. The staff are friendly and knowledgeable, and the waiting area is well equipped and comfortable. I would use them again. More