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Colonial Volkswagen of Westborough
Westborough, MA
2,888 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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October 06, 2021
Julianne was super nice and very knowledgeable about the Passat we purchased. She was very diligent about the way she finalized the delivery of the car. I would highly recommend Julianne and the entire deal Passat we purchased. She was very diligent about the way she finalized the delivery of the car. I would highly recommend Julianne and the entire dealership for a pleasant car buying experience. This is not a high-pressure sales environment and once seated with the finance manager he was tedious and thorough in explaining the services he could provide for us. More
by DN
Verified CustomerEmployees Worked With
Julianne Magdaleno, George Akhpatelov
October 05, 2021
I bring my Jetta in on a regular basis for maintenance/repairs and Bill and the guys in the service department are a pleasure to deal with. I’m always aware of what’s going on with my vehicle maintenance/repairs and Bill and the guys in the service department are a pleasure to deal with. I’m always aware of what’s going on with my vehicle, how much it’s going to cost, repairs are always completed on time . I recently had what I consider an emergency (tear in my tire) called Dylan he ordered my tire and got my car in the same day to be repaired…..ever so grateful 😊. Thanks guys!!! More
by MARYANN_FERRIGNO
October 05, 2021
Sirius Radio got messed up during 20,000 maintenance.I Sirius Radio got messed up during 20,000 maintenance. I attempted to call Sirius to figure this out. Therefore I called you and you said to bring c Sirius Radio got messed up during 20,000 maintenance. I attempted to call Sirius to figure this out. Therefore I called you and you said to bring car in. You made multiple attempts to find the solution and accomplished easy solution And washed my car. More
by DELJERB
Employees Worked With
October 04, 2021
Great service as always! These guys always go out of their way to make sure I'm satisfied with the work. They are the best! their way to make sure I'm satisfied with the work. They are the best! More
by JKILLORAN
October 04, 2021
Service was excellent. Been coming for about 15 years. I will come again. Can you only warm up the waiting area. It was freezing will come again. Can you only warm up the waiting area. It was freezing More
by JKKYAZIKE
October 04, 2021
Everyone in the Service Dept. at Westborough is knowledgable & friendly. They care that my car runs well, and take the time to explain what needs to be done & why. knowledgable & friendly. They care that my car runs well, and take the time to explain what needs to be done & why. More
by DONNALEEGIETL
October 04, 2021
Very friendly and professional service. The repair was done to my satisfaction and the car was washed as a courtesy. done to my satisfaction and the car was washed as a courtesy. More
by BOBDRESP
October 01, 2021
Very helpful and caring staff. I worked with shaun who did a great job helping! did a great job helping! More
by Aceppi4
