Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,903 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,903 reviews
December 05, 2024
I have notified Kevin directly about my feedback. Other than that, everything else was excellent. Other than that, everything else was excellent. More
by olenastrelchenko
Verified Customer
December 05, 2024
Everyone we interacted with were so helpful, friendly and made the experience awesome! Marc was fantastic and I highly recommend anyone looking for a VW to work with him! made the experience awesome! Marc was fantastic and I highly recommend anyone looking for a VW to work with him! More
by Jenn Kibbe
December 05, 2024
Good inventory and not much pressure from the sales team. They provided us plenty of space to look around without being overly pressured. They provided us plenty of space to look around without being overly pressured. More
by BK1462759
Employees Worked With
December 04, 2024
All services were reviewed and explained to me. Car was done earlier than I asked. Very pleasant experience Car was done earlier than I asked. Very pleasant experience More
by lauraj.jean
Employees Worked With
December 03, 2024
Marc was awesome. .. He walked me through everything and made sure i was comfortable from when i walked in too when i came back and picked up my vehicle he even goes ou .. He walked me through everything and made sure i was comfortable from when i walked in too when i came back and picked up my vehicle he even goes out his way and checks in to make sure everything was good, if i was happy with my new vehicle. I will recommend this dealership and Marc too anyone that ask me. More
by kennyoden2816
Employees Worked With
December 01, 2024
They are great! Friendly staff and great-efficient work make it the place to be. Friendly staff and great-efficient work make it the place to be. More
by RANDY_JIMENEZ93
Employees Worked With
November 28, 2024
Amazing dealership, no stress, great sales people, quality cars. A++++ Great finance rates. If your in the market for any car, shop here first. quality cars. A++++ Great finance rates. If your in the market for any car, shop here first. More
by JMW
November 28, 2024
The service was fine, the repair seems fine. The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and pro The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and provided a ride home. More
by PZMST
November 27, 2024
I will be bringing it in on Friday. I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tig I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tiguan. Would mot recommend. More
by lalynchmob
Employees Worked With
No name
November 27, 2024
best experience ever, fast smooth cheap, we'll come back anytime, absolutely love day sales person anytime, absolutely love day sales person More
by dimasikch
