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Colonial Volkswagen of Westborough
Westborough, MA
2,494 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,494 reviews
May 28, 2024
Kevin, Sief & Brendan were very helpful & professional, received car as promised. Great experience, would recommend Colonial. received car as promised. Great experience, would recommend Colonial. More
by nit6345
Verified Customer
Helpful May 27, 2024
We had an AC failure in our Atlas. It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled our transportation back home. Service facilities are super accommodating and very clean. Overall, phenomenal service experience. More
by M Sahin
Employees Worked With
May 26, 2024
Our entire experience was seamless and Marc had all of the car options available to us and our financing went quickly and without a hitch. Great experience! the car options available to us and our financing went quickly and without a hitch. Great experience! More
by jamesdmark
May 26, 2024
Aamir and Brendan were very professional. I would highly recommend Colonial. Thank You for a great experience. I would highly recommend Colonial. Thank You for a great experience. More
by ellendrasser
May 24, 2024
Dylan explained everything so well in advance. All the work was done timely as promised. All the work was done timely as promised. More
by George.herzii
Employees Worked With
May 24, 2024
Great buying a new Jetta from Marc Schoenhammer. Everything went well from start to finish. Everything went well from start to finish. More
by stephen.kuczer
Employees Worked With
May 22, 2024
Customer Service Rep Jon was very assuring. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. More
by richard_kataza
Employees Worked With
Jon and Keith
May 22, 2024
Shelby was helpful coordinating an appointment with me despite my hectic schedule. Jon was great at explaining the service and giving advice for if a flat tire happens again to help save time (waiting for despite my hectic schedule. Jon was great at explaining the service and giving advice for if a flat tire happens again to help save time (waiting for a response from the tire insurance company took forever). Overall it was a good experience and I’ll return in the future! More
by Atlas19
