Colonial Volkswagen of Westborough - Service Center

It was easy to make an appointment. I was in and out of the dealership quickly. I was in and out of the dealership quickly. More

Mark is amazing! Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always remain a loyal customer to VW Westborough ! More

I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. More

Service staff are always friendly and helpful. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. More

I’ve been coming to Colonial VW for 26 years. Love the Colonial VW crew! Love the Colonial VW crew! More

It is a good experience when taking the Atlas in for regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. More

We had an AC failure in our Atlas. It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled our transportation back home. Service facilities are super accommodating and very clean. Overall, phenomenal service experience. More

Dylan explained everything so well in advance. All the work was done timely as promised. All the work was done timely as promised. More

Always great service. Follows up! Let me know the status of my service without being asked! Follows up! Let me know the status of my service without being asked! More

Customer Service Rep Jon was very assuring. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. More