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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,844 Reviews
Call Service Center (845) 288-1303

3,844 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 07, 2024

We were trying to decide between models and had visited several dealers. The sales and finance staff we interacted with were very knowledgeable, kind and patient. They were able to get us into the vehicle More

by 9142137771
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're delighted to hear that our sales and finance staff provided you with knowledgeable, kind, and patient service. It's wonderful to know that we were able to help you find the vehicle you wanted at a fair price. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!

Helpful
May 07, 2024

As Always DCH hit it out of the park. Once again I had an outstanding experience with DCH. My experiences have been so great, I bought my 2023 Tacoma from them a year ago, and I just purc More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty! We're thrilled to hear that you've had outstanding experiences with us and that you've purchased multiple vehicles from DCH. Your willingness to drive the extra miles speaks volumes about the quality of service we provide. We truly appreciate your business and look forward to serving you again in the future. Enjoy your new Corolla SE!

Helpful
May 07, 2024

Matt was precise about what time I would be done and made sure everything was perfect with my experience. More

by GFIELDS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mafucci
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May 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We're delighted to hear that Matt provided a precise and perfect experience for you. Your satisfaction is our priority, and we appreciate you choosing us for your automotive needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Helpful
May 06, 2024

All went well with my service. Staff was kind and professional and competent. I am happy to be back with this dealership More

by Jyturenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled you had a great service experience with us! Thanks for your kind words about our staff. We're happy to have you back and look forward to serving you again for all your automotive needs. If you need anything else, just let us know!

Helpful
May 06, 2024

The service is good so far but scheduling definitely needs improvement. We have to wait far too long for an appointment. More

by e213ill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're glad you've had a positive experience overall. We'll work on improving our scheduling to reduce wait times. Your input is invaluable in helping us improve. If you have any other concerns or need assistance, feel free to reach out anytime.

Helpful
May 06, 2024

I have always had good car service on DCH location in Wappingers and I have been very pleased with the staff whom I dealt with. More

by Clelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Maffucci
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May 07, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear about your positive experiences with our car service at the Wappingers location! Thank you for your continued support and for recognizing the efforts of our dedicated staff. We look forward to serving you again in the future!

Helpful
May 05, 2024

Tech who performed inspection was excellent. I have to add more words to this so More

by Peter's gal
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech
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May 05, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're pleased the inspection went well. Let us know if you need anything else. We look forward to serving you again!

Helpful
May 04, 2024

Very professional staff and courteous. Had my car ready in a timely manner, feedback was thorough as well. Appreciated the car service taking me to and from work. More

by Kjm849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback! We're glad you found our staff professional and your car ready on time. Providing convenient services like transportation is important to us. Let us know if you need anything else!

Helpful
May 03, 2024

Waiting time was too long. Everything else good. Advisor great. This 15 word minimum is ridiculous More

by CINDY.EMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 04, 2024 -

DCH Wappingers Falls Toyota responded

We appreciate your feedback, and we're sorry to hear about the long wait time. We'll address this internally. Thank you for acknowledging our great advisor. If you have further concerns, feel free to reach out.

Helpful
May 02, 2024

It was really great, there wasn’t a long wait. There was good transparent service. More

by dan.aloisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear that you had a great experience with us! At DCH Wappingers Falls Toyota, we prioritize efficiency and transparency, and we're glad to hear that reflected in your service visit. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Helpful
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