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Diehl of Robinson - Service Center

Robinson Twp, PA

4.6
410 Reviews

410 Reviews of Diehl of Robinson - Service Center

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October 09, 2023

They were all as friendly as you could possibly get, and Jennifer promised work to be done, and it was done just like she said. More

by cjshorts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 07, 2023

It was really great. The experience was amazing. Everything was the way it was supposed to be. More

by j.garber1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 05, 2023

Always willing to help great service and quick turnaround on my oil change need to get Used More

by KJS456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 04, 2023

As a fleet manager, I consider Diehl as an extension of my maintenance department. They accurately diagnose issues and repair them properly to keep my trucks on the road. More

by bobreagan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 03, 2023

Super fast and easy stop for a recall notice. The waiting area was comfortable and the people working there were very helpful and friendly. More

by PJWUENSTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 03, 2023

I have taking my Dart here for 8 years to Diehl in Robinson, and although my issues were resolved, the standard of knowledge, organization, and overall care was definitely declined since last year. I More

by rysere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Thank you for being a loyal customer for the past 8 years and for sharing your recent experience with us. We sincerely apologize for any inconvenience you've faced during your recent visit. This is not the level of service we aim to provide, and we're genuinely sorry for any lapses in our usual standards. Your concerns have been noted, and we will be conducting a thorough review of our processes to address and rectify the issues you've raised. Thank you for bringing this to our attention, and we look forward to the opportunity to improve your perception of Diehl.

October 02, 2023

Jessica was very friendly and helpful. She kept me informed of the progress of my vehicle and I was out very quickly. More

by MICHAEL.WELHORSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Thank you so much for taking the time to leave such a positive review! If you ever need anything or have further feedback, feel free to reach out. We look forward to serving you again in the future.

September 30, 2023

The are a great dealership to work with the people are nice to talk to More

by STANLEYWORWA2
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Logan Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Thank you so much for taking the time to leave such a positive review! If you ever need anything or have further feedback, feel free to reach out. We look forward to serving you again in the future. How can we turn your review into a five-star review?

September 30, 2023

Oil change and tire rotation was quick and easy I was on and out in about two hours More

by csj_1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Thank you so much for taking the time to leave such a positive review! If you ever need anything or have further feedback, feel free to reach out. We look forward to serving you again in the future.

September 29, 2023

Bob Wofford did an excellent job as my service advisor. He kept me informed and was knowledgeable about the issues. More

by JNEGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Diehl of Robinson responded

Thank you so much for taking the time to leave such a positive review! If you ever need anything or have further feedback, feel free to reach out. We look forward to serving you again in the future.