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Family Hyundai

Tinley Park, IL

4.5
9,821 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,821 reviews

May 11, 2026

Cared, understood what I was going through, compensated, and made me feel valued. Collin's handles my service, as this issue happened twice, I told him all current situations & ensured I was taken care of. More

by MINA007
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
May 11, 2026 -

Family Hyundai responded

We appreciate your feedback on your Hyundai Santa Fe service. Colin took the time to understand your situation and guided you through resolving the issue. We’re delighted you felt cared for and valued.

May 08, 2026

The staff was very professional and answered all my questions. I had to call a few times to find out the status of my vehicle. More

by danielle9douglas
Recommend Dealer
Yes
May 08, 2026

She was able to get me a loaner car. Was able to get my car fixed correctly and fast and kept communicating with me about the status. More

by DANTREGONING
Recommend Dealer
Yes
Employees Worked With
Joanna
May 08, 2026 -

Family Hyundai responded

Glad to know you had a smooth experience with a timely loaner vehicle and prompt Hyundai Palisade repairs. We appreciate your feedback on our communication throughout the service process. Thanks for the five-star rating.

May 07, 2026

I can always count on Mike to make sure the work is done right. He is a very good communicator and I always know what to expect. He's a gem. More

by NANCYGARCIA801
Recommend Dealer
Yes
Employees Worked With
Mike Majors
May 07, 2026 -

Family Hyundai responded

It’s wonderful to hear our service team handled your Hyundai Genesis with care and kept you informed throughout. Thank you for the five-star rating and for trusting us with your vehicle.

May 07, 2026

Always great service here and I have ben coming here since since moving in here in Oak F orest in 2022 Rayj More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Family Hyundai responded

Thank you for trusting our team with your Hyundai Tucson service since your move to Oak Forest in 2022. It’s wonderful to hear that our staff continues to meet your expectations on each visit. We look forward to assisting you again soon.

May 06, 2026

Work was done quickly and correctly with courtesy and nice regard for my time. Thank you, Family Hyundai. Ray Mackey More

by RAYMACKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Family Hyundai responded

Thank you for noting how quickly and accurately our team handled your service. It’s great to hear we respected your time throughout the process. We appreciate you trusting us with your Hyundai.

May 04, 2026

Maverick in finance would not take no for an answer when trying to sell a VSC. He was also trying to sell third party VSC that would’ve cost $800 more than Hyundai’s. He didn’t even show me Hyundai’s extend More

by gbshay99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kim DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Family Hyundai responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you.

May 02, 2026

Fair conversation, straight to the point, focused on building a relationship before.closing the deal More

by olivermar.usa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026 -

Family Hyundai responded

Thank you for sharing your positive feedback. We’re pleased our team focused on relationship-building and straightforward conversation before closing your Hyundai Tucson deal. Enjoy your new vehicle and let us know if you need anything else.

May 02, 2026

Professional, friendly, service. Representative is interested in your car receiving the best auto inspection and ensuring all car needs are met and fixed. More

by POWELL_ANGELITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 01, 2026

Very good and knowledgeable A very good experience with them, everything was done right and in a good time frame More

by ZEMSTA
Recommend Dealer
Yes
May 01, 2026 -

Family Hyundai responded

We appreciate you highlighting our team’s knowledge and the prompt care of your Hyundai Sonata. It’s rewarding to know everything was completed correctly and on schedule. Thanks for your review, and we look forward to helping you again.

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