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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,413 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,413 reviews

August 30, 2025

Nice people to deal with no pressure to make the sales good selection of vehicles More

by mbailey7917@me.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2025

Sales personal were patient and knowledgeable. Maintenance personnel were also patient and knowledgeable. Issue was diagnosed and taken care of. Since the part wouldn't arrive until the next day, More

by RDOMINIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
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Aug 31, 2025 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 30, 2025

Jo Ana Gonzalez was excellent in getting my vehicle taken care of She was very friendly and explained all service details so it can be easly understood. More

by Khaserwolf
Recommend Dealer
Yes
Employees Worked With
Job Ana Gonzalez
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Sep 01, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Job Ana met your expectations. Thank you for choosing Family Hyundai. We look forward to having you as a valued customer for many years to come!

August 30, 2025

To long to finalized deal. (four hours )+way to long to sit around blah blah More

by ALTAMEDINA50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! We do apologize for the long wait and truly appreciate your patience. All of us at Family Hyundai are glad to have you as a customer.

August 28, 2025

They were Very Nice 👍🏽 and Friendly to Me and My Niece. I would gladly recommend them to anyone who is interested in buying a car 🚗. More

by purple2pisces
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 26, 2025

They charged me for a diagnostic I did not approve and then recommended replacing spark plugs with only 3k miles on them. And did not even start addressing my concern. I will not be returning to them. More

by PMEYERS2851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Ken Begeske
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Aug 29, 2025 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 26, 2025

Great place for service and to buy a new or used vehicle. Joana from service is always courteous and poliet and attentive to customers need for what needs to be done on your car she great and awesome the pa More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : joana from service dept
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Aug 26, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 26, 2025

Great communication and quick service. Friendly staff and delivered car on time. I always recommend family Hyundai over other Hyundai dealers in the area. More

by LAURENPISANO10
Recommend Dealer
Yes
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Aug 26, 2025 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 22, 2025

Matt in-service was very easy to work with. Great communication throughout the whole appointment while I waited for my vehicle.Vehicle was fixed. And within the timeframe promised! More

by ldanczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 22, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2025

Service was great! Little wait time. Service person (Ken) was very professional, pleasant, and helpful! More

by dhoiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Aug 21, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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