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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,413 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,413 reviews

August 21, 2025

Isaiah Dunbar was amazing during the entire process. .He was a great listener and way to work with More

by SMITHCHIQUITA2620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 19, 2025

I purchased a pre-owned vehicle back in June and began to have brake issues less than two months after the purchase. I initially took my vehicle to a Midas that I dealt with for years servicing previous car More

by Murf70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2025

They were very nice with me They did good job i was feeling like my home and my family More

by MOHAMMADHISHMEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2025

My sales rep Chris was great! !! He was very helpful when I bought my car back twice because I couldn't figure out how program a couple of things. More

by KAREN.ZIEMANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
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Aug 18, 2025 -

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 17, 2025

Brought my car in to checkout dash lights Could not fix. Joanna was nice though More

by BRIANW224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna
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Aug 18, 2025 -

Family Hyundai responded

Brian, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 15, 2025

Great customer service. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. More

by Ssnaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 15, 2025

Service is great. Treated me well. Did what was requested. Answered questions I had and wait time not bad. More

by Stephendoyle96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Aug 15, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 14, 2025

Very disappointed. Made an appointment but waited over 2 hours for an oil change to find out my car was just sitting because they thought I left. I was sitting in the l More

by besela1227
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember. Talked to several employees in the service dept.
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Aug 14, 2025 -

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

August 14, 2025

Our Personal Sales Specialist Jose Palomares was exceptional! From start to finish he made us feel welcomed & was very knowledgeable with everything. He goes above & beyond with his customer servic More

by dawnde6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Palomares
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Aug 14, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

August 14, 2025

Went in for an Oil Change and was out in a Timely Manner! Great Job! More

by GGL1953GOHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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