Great Lakes Hyundai

They were awesome. The only thing I did not like was the fact they ran my credit a bunch of times to try to get me approved before contacting me The only thing I did not like was the fact they ran my credit a bunch of times to try to get me approved before contacting me More

Dealership was very welcoming & inviting the staff we’re very knowledgeable and willing to help very knowledgeable and willing to help More

Very friendly and helpful. Made sure everything was in order and my sales rep took my call even after I left for a silly question Made sure everything was in order and my sales rep took my call even after I left for a silly question More

The service was good, the dealers were friendly, the actual managers? Tried a few tricks to not give me the deal I asked for, but that’s all dealerships I guess. actual managers? Tried a few tricks to not give me the deal I asked for, but that’s all dealerships I guess. More

Arron has been great to work with so far. He has kept us updated at all times. He has kept us updated at all times. More

I have a 2022 Santa Cruz first I take it to get service and bring up my windshield is cracked and would need it replaced with having the windshield protection contract also so then they tell me they work w and bring up my windshield is cracked and would need it replaced with having the windshield protection contract also so then they tell me they work with a third party company for that and they want me to do all the work to call them and get things set because they feel they are being a middle man and don’t want that so then they were supposed to take pictures and set that up then told me they didn’t take the pictures and need me to take them and send them to them so they can do it and then to me that’s xxxxxxxx and I shouldn’t have to do any work when I pay extra for the windshield protection so then after all of that still nothing happens and then maybe 2 weeks later the transmission blew on the cruz and I take it in to get that fixed which they did fix that but during that time I brought up the windshield again and they told me to just worry about 1 thing at a time and they’ll the transmission fixed and they’ll put the windshield in the notes which they didn’t and then I needed a loaner car so I can get to work and military drill after that being a xxxx show just to get a loaner car when my vehicle was fixed they supposedly tried calling me multiple times even tho I didn’t get a call but the service member emailed me to let me know so I then I brought the vehicle back in he said I tried calling you I said no you haven’t and I asked what number you called cuz I didn’t get nothing and he told me the number and it wasn’t mine so then I asked for him to get my contact info in the system and he said no they don’t need it so that’s some xxxxxxxx right there and really xxxxty so then I said did you get the windshield fixed and he tried acting like he didn’t know about so then he asked let me get your number so I can call you when that’s set up and he then went out and took pictures of the windshield and said he’ll give me a call now it’s been 2 weeks and nothing and I reached out to him with the email he reached out to me on and still no reply More

Great dealer to work with; salesman John Fields worked with me to get my daughter a Hyundai Kona all the way through the purchasing process with professionalism and transparency, including a pick up from with me to get my daughter a Hyundai Kona all the way through the purchasing process with professionalism and transparency, including a pick up from the airport to the dealership. I say this because I had a few unpleasant interactions with other dealers and I felt being treated as worthy customer at GLH. Definitely, I recommend and consider them for future business. TL More

I received very professional assistance from Josh Miller. He is knowledgeable and answered my questions regarding various models. After choosing, the GreatLakes team quickly processed my financial and title He is knowledgeable and answered my questions regarding various models. After choosing, the GreatLakes team quickly processed my financial and title paperwork. My car was sparkling clean and ready when I was. My family has purchased cars here, and I made a wise choice following! More

I received great customer service from Jacob L. He got me the car I wanted at the he price I wanted. He was as very pleasant, helpful and caring. the car I wanted at the he price I wanted. He was as very pleasant, helpful and caring. More