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Hollywood Kia

Hollywood, FL

4.5
5,052 Reviews
Hollywood Kia is South Florida's #1 Volume Kia Dealership. 3yrs maintenance included & NO DEALER FEE
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6011 Pembroke Rd

Hollywood, FL

33023

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Showing 5,052 reviews

May 11, 2024

I love Hollywood Kia the service is very good and the staff they're very polite and pleasant 😊 at least they are to me, my Kia SOUL was total so I will be coming back to get me another car 🚗. Have an a More

by GERRIWILSON_1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 12, 2024 -

Hollywood Kia responded

Gerri, Thank you for your business and this review. We're happy to hear Carlos and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Kia Soul! If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

May 11, 2024

Great service. Nice people. Everytime I get my oil change there they always wash my car afterwards and it greatly appreciated. But I just wonder why they never pad More

by KORAL IVGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector N. Silvestre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

May 11, 2024

Need to have a snacks to get other than snack machine and TV boring just sitting there More

by CATLDYTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

May 11, 2024

I love that they listen to you and respect your wishes. Andrew Jimenez provided a lot of useful information on warranty coverage to ensure that I understood the value of whichever warranty package I chose More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Cabrera
May 11, 2024 -

Hollywood Kia responded

Rachel, We are so glad that Andrew, Angel, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! wecare@hollywoodkia.com

May 10, 2024

great service from Michael. He went over and above to provide the best service possible. More

by Yonko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Hollywood Kia responded

Yonko. Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments wit Michael and our team, and we look forward to working with you again. wecare@hollywoodkia.com

May 10, 2024

This KIA dealership continues to impress me more and more. My experience with the service department was fantastic. Starting with the young lady at the front desk, who was very polite and friendly, and More

by ROBO5172
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry March
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Michael and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

May 09, 2024

BUYERS BEWARE! !!!! I would give than a zero star if I could 🤬 I’m really disappointed with my experience at Hollywood Kia. From the onset, there was a significa More

by You Still Own Me A KEY
Recommend Dealer
No
Employees Worked With
Mitchell Loszynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

May 08, 2024

Very professional and friendly Carlos and Garfield made my wife and I feel at ease about purchasing the vehicle This is our second time at the dealership More

by STEVE55631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Nunez
May 09, 2024 -

Hollywood Kia responded

Steve, Thank you for the kind words for our service department! We look forward to sharing your compliments with Garfield, and Carlos. Please don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 07, 2024

Staff are courteous and professional. They are willing to meet your needs and go above and beyond to help me. More

by mikemassicot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

May 07, 2024

My Car Was Damaged. The Manager Tried To Say I Did The Damage And That I Was No Longer Welcome There& And Could Never Bring Ny Car There Again. I Arrived On Time And Got More

by Gekharrab04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garfield Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com