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Michael Valera
Michael Valera at Hollywood Kia
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Michael Valera

Service Advisor

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.3
228 Reviews
4.3

228 Reviews

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228 Reviews of Michael Valera

April 09, 2024

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Employee Rating

Muchas promesas no cumplidas por los vendedores, te of recent toda para vender el carrots, y despues q comoran se olvidan de todo lo prometido y concersado More

by GALINDO04181955
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ernesto

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Apr 13, 2024

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

March 31, 2024

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Employee Rating

Very good service! Knowledgeable, efficient and timely! My Service Advisor, Michael, was the best! Thank you, Michael! More

by Anna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2024

Hollywood Kia responded

Anna, Thanks for sharing your thoughts about your experience with Hollywood Kia. Michael and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

February 17, 2024

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Very well organized dealership, my Service Advisor Michael was great! Waited to perform my regular scheduled maintenance for less than 2 hours. Very quick and efficient service! I lease Kia Niro H More

by Anna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2024

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Anna, and we hope to see you again! wecare@hollywoodkia.com

January 27, 2024

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Employee Rating

The service was quick and the employees were nice and friendly. Thank you HOLLYWOOD KIA More

by KNIGHT22SPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

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Jan 28, 2024

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia; we look forward to having you as a valued customer for many years to come. wecare@hollywoodkia.com

January 19, 2024

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Employee Rating

I don’t take my car to any other place. I’m satisfied with All of you and the good service you give. More

by YOLYCARV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton, Mitchell Loszynski, Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

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Jan 19, 2024

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

January 18, 2024

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Employee Rating

Excellent and friendly service , fast and reliable . I’m very satisfied. Will definitely go back More

by HUGOHIDALGO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

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Jan 18, 2024

Hollywood Kia responded

Thank you, Hugo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

January 18, 2024

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Employee Rating

On time service Friendly attention and on squedule. Less than two hours delivery of service. More

by Hernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Loszynski, Christopher Lopez, Garfield Simpson, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

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Jan 19, 2024

Hollywood Kia responded

Hernado, Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

January 18, 2024

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Employee Rating

Service agent was very helpful and knowledgeable. I appreciate knowing I can reach out to them with my service repairs and questions More

by LISABERGWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2024

Hollywood Kia responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

January 17, 2024

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Employee Rating

Excellent service good service good people I’m very happy t ,y and all my friends will get Kia More

by ISAACARAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

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Jan 18, 2024

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, Isaac, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

January 17, 2024

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Employee Rating

Nothing was fixed when I bought my car there to be repaired under a warranty... More

by roanzenobia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2024

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

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