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Hollywood Kia - Service Center

Hollywood, FL

4.4
2,160 Reviews

2,160 Reviews of Hollywood Kia - Service Center

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May 17, 2024

A long wait, you guys had a lot of cars to service that day, just had to wait awhile More

by godsglory1956
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
May 15, 2024

Much better than Miami Lakes Kia, who butchered my transmission. Hollywood Kia had to replace my transmission after what Miami Lakes Kia did. The only problem I had with Hollywood Kia is 1 servi More

by r_sina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artie Rosenthal
May 16, 2024 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We are very sorry to hear that you didn't have a fully satisfying experience. Please don't hesitate to reach out to us directly to discuss this matter further; we would appreciate the opportunity to learn more and address your concerns. We value your business and hope to see you again soon! wecare@hollywoodkia.com

May 12, 2024

Everyone is so friendly. My first time there and it was an amazing experience for me. More

by Lekia1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Hollywood Kia responded

Lekia, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 12, 2024

Appreciate all the reminders to have the car serviced and any explanation of the work that needs to be completed. More

by ASTRIDAB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

May 11, 2024

I love Hollywood Kia the service is very good and the staff they're very polite and pleasant 😊 at least they are to me, my Kia SOUL was total so I will be coming back to get me another car 🚗. Have an a More

by GERRIWILSON_1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 12, 2024 -

Hollywood Kia responded

Gerri, Thank you for your business and this review. We're happy to hear Carlos and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Kia Soul! If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

May 11, 2024

Great service. Nice people. Everytime I get my oil change there they always wash my car afterwards and it greatly appreciated. But I just wonder why they never pad More

by KORAL IVGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector N. Silvestre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

May 11, 2024

Need to have a snacks to get other than snack machine and TV boring just sitting there More

by CATLDYTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

May 10, 2024

This KIA dealership continues to impress me more and more. My experience with the service department was fantastic. Starting with the young lady at the front desk, who was very polite and friendly, and More

by ROBO5172
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry March
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Michael and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

May 10, 2024

great service from Michael. He went over and above to provide the best service possible. More

by Yonko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Hollywood Kia responded

Yonko. Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments wit Michael and our team, and we look forward to working with you again. wecare@hollywoodkia.com

May 08, 2024

Very professional and friendly Carlos and Garfield made my wife and I feel at ease about purchasing the vehicle This is our second time at the dealership More

by STEVE55631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Nunez
May 09, 2024 -

Hollywood Kia responded

Steve, Thank you for the kind words for our service department! We look forward to sharing your compliments with Garfield, and Carlos. Please don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

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