Hyundai of St Augustine

After more than 25 years of buying / leasing new cars, I know that I will never go to another dealer. The deal was done with respect, every step was up front, and we have never felt more valued as a custom know that I will never go to another dealer. The deal was done with respect, every step was up front, and we have never felt more valued as a customer. Other dealers, even others that we visited the day we purchased our new Santa Fe gave us the feeling like we were 'fresh meat' as we walked in the door, but not here. I would highly recommend this dealer and Joe in particular. They made our buying experience pleasurable, this is the kind of place I would take my Mom to if she was in the market for a car. More

Overall, an excellent buying experience. The price was as quoted online, no running back and forth between sales person and sales manager, and there was no pressure to purchase additional services or prod as quoted online, no running back and forth between sales person and sales manager, and there was no pressure to purchase additional services or products. All paperwork was completed and I was out the door in less that two hours. Everyone I came into contact with was very courteous and professional. I would definitely recommend this dealership to anyone thinking about purchasing a Hyundai. More

Terrific, no hassle, very informative and knowledgeable. Our best outing searching for a used car - ever. We would recommend the sales staff here to anyone looking for a used vehicle at a competitive price. Our best outing searching for a used car - ever. We would recommend the sales staff here to anyone looking for a used vehicle at a competitive price. We really appreciated how they let us take our time and walk out without pressuring us to purchase a vehicle that same day. More

I was able to set my appointment to my schedule, my car was taking right in and worked on. Everyone was very friendly and helpful, and let me know the status of my car as it was being worked on. I enjoyed was taking right in and worked on. Everyone was very friendly and helpful, and let me know the status of my car as it was being worked on. I enjoyed my experience and have gone back since to have a warranty item taking care of. More

I initially emailed and talked with Ryne before I went into the dealership. He emailed me quotes for new Accents and was not pushy. He was very low key and professional. When I finally went into the de into the dealership. He emailed me quotes for new Accents and was not pushy. He was very low key and professional. When I finally went into the dealership I talked with Richard. He also was willing to be flexible and worked with me to accommodate all my needs in a new car. He made it work for me so I could purchase a new car and stuck by the figures Ryne had quoted me. I was very happy when I left. More

I live right up the street from several dealerships, just graduated college and received a gift from family up north to help me buy a new (used) car. I had gone to several dealerships with my price range and graduated college and received a gift from family up north to help me buy a new (used) car. I had gone to several dealerships with my price range and my needs and most had little or nothing to offer. I had collected cards from many of them, but didn't really intend to go back to most of them. I managed to find a day where my parents and I could look around together (the Mazda I was driving at the time was in their name, but they wanted to trade it to help me defray the cost and thus had to be there when I bought my car) and the first stop we made was Hyundai of St. Augustine. It was my mom's idea, they had actually bought the Mazda I was driving from that very location ten years ago when it was owned by Coggin, and it looked like the Hyundai place had a few used cars on the lot. So we went and met with Eddie who very quickly moved us over to a 2005 Hyundai Elantra. I'll admit the mileage, at 75,000 was a bit higher than I wanted, but I didn't know too much about Hyundai in general, so I figured I'd give Eddie the chance to explain why I should get one, and a used one, at that. I heard what he had to say, and then did some investigative work on my own through the phone (I'm a bit skeptical with salesmen regardless of what I'm buying) and everything Eddie said checked out. He gave me a great price, trading my ten-year-old Mazda for 700 even with no AC and uber high-mileage. At the end of it all, $6450 got me the perfect post-graduate car. I'm headed back in tomorrow to get touch-ups and replace the hub-caps for me. They fixed everything I asked them to, or are going to, all included, and offered me employee price on a cd-player since the Elantra only has casette. Overall a good experience, much simpler than I expected, and the people at Hyundai of St. Augustine were all very nice and very helpful. I've already suggested some of my friends go there! More

I found this dealer on the Internet. We were interested in the Genesis and requested some information online. That same day, I was contacted by the Dealership. I spoke to Andrew, the owner, for quite som in the Genesis and requested some information online. That same day, I was contacted by the Dealership. I spoke to Andrew, the owner, for quite some time. He was helpful, sharing his experience and addressing all the questions I had. We decided to visit the showroom that day. It was refreshing to visit a "no-pressure" car dealer. We drove the car and looked at a variety of colors and interiors. We told them we were going on vacation the next day - they said they would keep an eye out for the color we were looking for. (Rosey even drove us home as a special favor!) While on vacation, we decided what package we wanted. We called to let them know and they had just received that very car! Without any signatures, they held the car for us until we returned. When we leased the car, they spent a lot of time, explaining the cars features to us. Even though we had visited the showroom only a couple of times, Andrew, Jimmy and Roosevelt knew us by name, and made us feel very welcome. At the time of purchase, we did not have all of our accessories, but those arrived in a timely manner along with our license plate - saving us a trip!! They installed everything quickly and Roosevelt spent even more time with me discussing the car and its features. If you want buying a car to be a positive experience, you should consider Hyundai of St. Augustine. And I can't say how happy we are with our Genesis! It is a luxury car at a value price - a smart way to have the creature comforts and performance you want without an outrageously high monthly payment. Tell Rosey that Nancy sent you!!! More

Wow! What a pleasant surprise. We had looked at several other dealerships without success. Originally we ruled out Hyundai of St. Augustine because we thought it was too far. After contacting our credit un other dealerships without success. Originally we ruled out Hyundai of St. Augustine because we thought it was too far. After contacting our credit union car finder program, we were put in contact with this dealership. I spoke first with Wade Wahy who took information about what we were looking for and explaining how he would find the car and what he would do to be sure we had what we wanted at the price we discussed. He connected me with Eddie Hackney and I scheduled an appointment. Eddie called me on the way down to make sure I was not having any difficulty. When I arrived, the car was waiting for me and Eddie went over every detail of every inch of the car before the test drive. I knew immediately that he and Wade had listened to me and had selected the right car the first time. Jason is the paperwork guy and was very personable and precise. Every detail of the deal was exactly as explained over the phone (no "opps, I forgot to add that and now it will be more"). The entire experience was a pleasure right down to the detail of the delivery of the vehicle. Hyundai has won loyal customers in us. Believe me, we talk and we will talk positively about this experience for a long time. More

I bought a brand-new Hyundai Sonata on Saturday, the 18th of May. Roosevelt(Rosie) was the Sales Representative I worked with. He is extremely personable, professional, and works hard to ensure that his cust of May. Roosevelt(Rosie) was the Sales Representative I worked with. He is extremely personable, professional, and works hard to ensure that his customers are comfortable with their buying experience. What most impresses me about our experience with Rosie is that he replied to any questions I asked with honest, straight-forward answers. For example, when I wanted to know the price of a Sonata GLS and a Sonata SE, he gave me their discounted price, the dealer fees, and taxes, and a grand total that I could expect to pay going out the door. No games, no shady, veiled answers at all. He also even offered from the beginning to deliver a car to me if he did not have a color and style I liked once I visited the dealership. (I live in Fernandina Beach, a good hour's drive from St. Augustine). Another thing about Rosie that I really appreciated was the fact that he responded to my e-mails and phone calls in a very timely manner. Our buying experience was pleasurable, which is something I never thought I'd say about the process of purchasing a car. We were in the door at 10 am, and on our way home in my brand-new car by 1:30 pm. We have a 6 month old daughter, so you can imagine how much we appreciate the expeditious nature of the entire process. I even got more for my trade (a 2000 Saturn SL) than I expected to from the value predicted by Kelley Blue Book. I absolutely recommend that anyone looking to buy or lease a car make a trip to Hyundai of St. Augustine. It's worth the drive! More

There are two people I would like to commend. First the manager Kirk Guillotte who when I called him to tell him my car would not shift out of drive, he walked me through how to use the shift release butto manager Kirk Guillotte who when I called him to tell him my car would not shift out of drive, he walked me through how to use the shift release button and told me if it happens again to bring the car in. Within 5 minutes of speaking with him it happened again, but this time thanks to Kirk I was able to release it and drive directly to the Hyundai of St. Augustine service department. Kirk treated me with a great deal of respect. He was concerned and did not treat me like a 65 year old woman who who doesn't know what she is talking about. After a while William Jennings (the other person I would like to commend) came out and said it seems to be working now. They could not understand why it did not work before, but if it ain't broke don't fix it. 8 days later the very same thing happened. This time I was in my garage when it would not go out of gear. I called and was told to come in. When I did they assured me that this time they would not release the car to me until they found out what was causing this problem. True to their word, William found the problem and fixed it. I have had no trouble with the car since and feel confident that if I ever do have a problem these two gentlemen will back me up. Thank you, Gwen Smolik More