Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Falk Motors of Maui

Kahului, HI

Overview
Employees
Reviews
Vehicles
4.2
833 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
Contact Dealership
View Awards

260 Hana Hwy

Kahului, HI

96732

Directions

By Type

Showing 833 reviews

May 11, 2024

Tehani was the best salesperson I’ve met in Maui. She was high spirited, genuinely interested in our family and our needs for a truck, excited with and for us, very knowledgeable, forthcoming, and ac More

by John Morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Curgus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tehani Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Jim Falk Motors of Maui responded

Thank you, John, for your wonderful review of your experience with Tehani at Jim Falk Motors Of Maui! We are thrilled to hear that she provided you with exceptional service and made your truck-buying experience a great one. Tehani truly goes above and beyond for our customers, and we appreciate you acknowledging her dedication and knowledge. Enjoy your new truck, and we look forward to serving you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 10, 2024

Always professional and friendly. A pleasure to deal with and promptly completing service with a smile More

by hulax727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words! We are delighted to hear that you had a pleasant experience with us at Jim Falk Motors Of Maui. Your satisfaction is our top priority, and we look forward to serving you again with the same level of excellence. Drive safely! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 10, 2024

Went in to look at a vehicle and the salesman was very helpful with what I was looking for and helped me get a fantastic deal! More

by Tyler B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Isagawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Asao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Long
Report | Print
May 13, 2024 -

Jim Falk Motors of Maui responded

Thank you, Tyler, for sharing your positive experience at Jim Falk Motors Of Maui! We are thrilled to hear that our salesman was able to assist you in finding the perfect vehicle and getting a fantastic deal. We appreciate your feedback and hope to see you again in the future. Drive safe! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 10, 2024

They got my truck in for service in a timely manner and got the service done. They did a good job and no grease on the steering wheel. That's a plus... More

by MANLEYFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiya Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Jim Falk Motors of Maui responded

Thank you, Manley, for sharing your experience with Jim Falk Motors Of Maui. We're pleased to hear that we could accommodate your truck service promptly and efficiently. We take pride in maintaining cleanliness during our services, and we're glad to hear you noticed. Your feedback is appreciated, and we look forward to assisting you in the future. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 10, 2024

Rick is always so helpful and accommodating in the service department. We always look forward to getting our oil changes. More

by LeilaLarson808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Jim Falk Motors of Maui responded

Thank you for the kind words, Leila! We are pleased to hear that Rick provided excellent service during your oil changes. We appreciate your loyalty and look forward to serving you again at Jim Falk Motors Of Maui! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 09, 2024

I had an absolutely terrible experience and am so very frustrated with the service at Jim Falk. I brought my truck in after making an appointment two weeks prior and the truck sat ALL day at the dealershi More

by Very Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Kealoha-Jacobson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiya Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Darisay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Jim Falk Motors of Maui responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Helpful
May 07, 2024

Good service, good communication. The service was done in a timely and clean manner. Satisfied. More

by jeisonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Jim Falk Motors of Maui responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 07, 2024

Angelina and Jason were very friendly and accommodating. Also very informative on the vehicle I was interested in. More

by BBOTEILHO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Vergel De Dios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Jim Falk Motors of Maui responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 06, 2024

They know what they’re doing,the problem of my car got fixed right away. More

by Cassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiya Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Jim Falk Motors of Maui responded

Thank you for leaving us this great review, Cassy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 04, 2024

The person who helped us, Ryan Westburg, was very helpful, knowledgable and efficient. We would go to him again. More

by KHCLARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Jim Falk Motors of Maui responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
1
2
3
4
...
84