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Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
2,201 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs!
Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle!
Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,201 reviews
May 30, 2019
On time appointment....no waiting Service manager John ordered the part I needed repaired and had it installed quickly.........the part was broken when I bought the car but I did not s Service manager John ordered the part I needed repaired and had it installed quickly.........the part was broken when I bought the car but I did not see it until later. More
by Rick
Helpful May 30, 2019
You need Anthony Rago in your life! I purchased a 2019 Jeep Grand Cherokee from Anthony Rago a few days ago. Anthony was the kindest, friendliest, and most sincere car salesman I have ev I purchased a 2019 Jeep Grand Cherokee from Anthony Rago a few days ago. Anthony was the kindest, friendliest, and most sincere car salesman I have ever met! I can't say enough about how great he is to work with and how well I was treated by the entire Kelly organization. They are top notch! More
by Red Jeep
Employees Worked With
Other Employees :
Anthony Rago, Thadd Taylor, Beth Wong, Ben Pino
May 29, 2019
Annual Exterior Service My Outlander Sport looked amazing when I picked it up. They did a really nice job on it! From the roof right down to the tires, it looked great! My Outlander Sport looked amazing when I picked it up. They did a really nice job on it! From the roof right down to the tires, it looked great! More
by CarolG
Employees Worked With
Doreen Davis; Samantha?
May 29, 2019
Superb dealership! I am thrilled with my recent purchase from Kelly! This dealership truly does make the automobile buying experience easy and painless. They excel in ma I am thrilled with my recent purchase from Kelly! This dealership truly does make the automobile buying experience easy and painless. They excel in making their customers feel like one of the family and will bend over backwards to meet your needs. I am a returning customer and highly recommend them to anyone who is shopping for a new or used vehicle or an excellent, friendly and efficient service department. More
by Red Jeep
Employees Worked With
Other Employees :
Anthony Rago, Thadd Taylor, Beth Wong, Ben Pino
May 28, 2019
new car purchase. great experience and staff No issues. Very helpful staff and everything was taken care of quickly. This is my 4th vehicle with Kelly brand vehicles. I have had 2 ford and No issues. Very helpful staff and everything was taken care of quickly. This is my 4th vehicle with Kelly brand vehicles. I have had 2 ford and two jeep. More
by Mgk2112
Employees Worked With
May 25, 2019
Great service When we brought Gary’s car to get serviced I asked for John in service and Steve to work on It They are awesome Thanks for everything When we brought Gary’s car to get serviced I asked for John in service and Steve to work on It They are awesome Thanks for everything More
by Lu & Gar
Employees Worked With
John in service
May 24, 2019
Flawless Very friendly and helpful. Explained everything very thoroughly. Helped me a lot over the phone. I know I can count on him when I have a question or n Very friendly and helpful. Explained everything very thoroughly. Helped me a lot over the phone. I know I can count on him when I have a question or need help More
by Bbossons98
Employees Worked With
May 23, 2019
Paperwork filled out with wrong vehicle, no call for 4 weeks Let me start off by saying that this is the 8th or so vehicle we have purchased from this dealership. And, up until yesterday , despite a few bumps wi Let me start off by saying that this is the 8th or so vehicle we have purchased from this dealership. And, up until yesterday , despite a few bumps with the newest purchase, I would have still recommended this dealership to anyone and everyone. Then, yesterday happened. Four weeks. Four weeks is the amount of time I have owned my new vehicle. In those four weeks, my prior auto loan was NOT paid off by the dealership from my trade and in 3 days time, I am looking at a payment needing to be paid for a car I have not owned or driven for four weeks. To top it off, I have not received any bank information for the upcoming payment for the car I have been driving for 4 weeks. Turns out, Finance Manager Justin, put the wrong VIN for a vehicle down on our lease for a car that is NOT the one I have been driving. The dealership has quite literally allowed me to insure and drive around a vehicle that has been unaccounted for, for FOUR weeks. To top it off, I am now at a point of having a hit on our credit from an auto loan that should have been paid off after the trade of our vehicle on 04/24/2019. I just made the payment on the car prior to the trade 4 days earlier and would have received a substantial kick back from our bank, but not anymore. I paid for a car for a month that has been now put for sale on the lot at Kelly and could be sold by now. The best part? Justin says, per my voicemail, "someone was supposed to call my husband to re-sign paperwork. I personally have called." Maybe I should produce the phone records to Justin's boss? Not one time have either of us received any calls from the dealership regarding HIS mistake on our paperwork that created this unacceptable issue. Had I personally not logged into the old auto loan account to check on things, I would have never known and for how much longer would this have gone on? I was in the dealership the Monday after purchasing our vehicle on 04/24/2019 and if he had realized his issue by then, given that was quite a few business days between, why was I not made aware? This is unacceptable. Completely unprofessional and I would steer very clear. After 8 consecutive vehicles, I am very disappointed in the service that has happened and Chrysler has been notified as well. This is not okay. A loyal customer has been lost. More
by JeepGirl
Employees Worked With
Justin in Finance. I will not list others as I have no problem with our Sales Associate who was wonderful as usual.
May 22, 2019
Michael was exceptional in every aspect Calling ahead of time to inquire what we were looking for was valuable in saving time for everyone. Exceptional job in every aspect! Couldn’t ask for Calling ahead of time to inquire what we were looking for was valuable in saving time for everyone. Exceptional job in every aspect! Couldn’t ask for a better experience! More
by Inneedofnow
Employees Worked With
Michael Yerger and a finance guy
May 21, 2019
Oil change The dodge representative was very courteous and welcoming. My vehicle was done faster than expected. I always get amazing service here. I would recomm The dodge representative was very courteous and welcoming. My vehicle was done faster than expected. I always get amazing service here. I would recommend come here More
by Wieders
