Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I received excellent service from sales, financing, and the service department. Last year I had an issue with my previous car (one I bought from a different dealership) and I could not get into the service the service department. Last year I had an issue with my previous car (one I bought from a different dealership) and I could not get into the service department there. I called Klaben and Kim was so kind and helpful. She put my mind at ease while my car was being serviced on. She did everything she can to make it affordable for myself. I appreciated her excellent customer service so much. Flash forward to this year... I was looking for a new van. My husband, my daughter and myself walked into Klaben one night and Carl greeted us and helped us out immediately. He listened to our concerns and helped us pick out a used van. He worked with us on our budgeting and trade in of my old car. Again, he went above and beyond for us and it made our car buying experience so easy and not stressful at all. He took care of all our concerns. We bought our used Pacifica van last night and we love it! He made sure to go over every feature the van had to offer and took time to do so. I appreciate all the work he did for my family. Brian in the finance department was awesome to work with. He was quick yet efficient and made sure to explain everything to myself very thoroughly. I can’t say enough good things about this dealership and service department. Thank you for truly making my car buying experience a good one! I look forward to being a customer for Klaben in the years to come. More
Justin Bolen was extremely responsive throughout the process and moved quickly to make the deal happen. I'm very happy with my new Wrangler and appreciate the Klaben team. process and moved quickly to make the deal happen. I'm very happy with my new Wrangler and appreciate the Klaben team. More
I recently traded in my vehicle for a Dodge Grand Caravan. I normally deal with Klaben Ford who have always taken great care of myself and other family members. I contacted Dave Mott at Klaben Ford. Caravan. I normally deal with Klaben Ford who have always taken great care of myself and other family members. I contacted Dave Mott at Klaben Ford. I explained that I was looking to trade in for a van since my kids are getting older and bigger he contacted Justin Bolen at Klaben Chrysler and worked with him to set up the trade. Dave did not just turn it over to Justin he worked hand and hand with him and stayed while Justin showed me the vehicle making sure that I was satisfied. Justin was great in his knowledge of the vehicle and showing me all the features. Justin made this process fast and easy everything was set up and prepared when I arrived. I cant thank Dave and Justin as well as Richard Klaben and Chrysler Klaben enough for once again helping me get into a new vehicle to better suit my family. More
This was my first vehicle from Klaben and I was very impressed. Vehicle was inside the showroom on a cold day and financing was quick! Jeff was great, he showed me everything on the vehicle and answered impressed. Vehicle was inside the showroom on a cold day and financing was quick! Jeff was great, he showed me everything on the vehicle and answered all my questions. It's nice when the salesman knows everything about the vehicle! Well done Klaben team! More
Carl was excellent! He tried everything to get me back into my wrangler but it just didn’t work. I will go back to Carl when my lease is up to get back into a wrangler. Klaben is excellent and I would rec into my wrangler but it just didn’t work. I will go back to Carl when my lease is up to get back into a wrangler. Klaben is excellent and I would recommend them to all my friends. Thank you!! More
My problem was fixed and I only had to the $100 deductable because i bought the extended warrant when I bought my truck in 2011. deductable because i bought the extended warrant when I bought my truck in 2011. More
We started dealing here about 6 years ago. Their sales staff and service staff have been most friendly and helpful. No complaints just thank you staff and service staff have been most friendly and helpful. No complaints just thank you More
Stopped in to kill time and browse the showroom while our vehicle was being serviced. We were greeted by Scott who, along with Carl, answered all of our questions and helped us browse the different Jeep mod vehicle was being serviced. We were greeted by Scott who, along with Carl, answered all of our questions and helped us browse the different Jeep models (they were both fantastic!). Needless to say, we are now the proud owners of a 2021 Jeep Wrangler. Not only was the sale process painless, but at no point did we feel pressured to buy. We highly recommend the Klaben family for anyone's automotive needs and will continue to visit for future service and sales. More
Always enjoy working with Klaben especially salesperson Gilbert Perrin. He’s always professional, knowledgeable, friendly and fast to take care of any questions or concerns. Entire family deals with Klaben Gilbert Perrin. He’s always professional, knowledgeable, friendly and fast to take care of any questions or concerns. Entire family deals with Klaben and specifically Gilbert when purchasing a vehicle and plan on doing so in the future More