Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,297 reviews
I am upset because my air bag cover was tampered with without my permission that is how it is.the cost was on the high side.my wipers and tires are safe and they were recommended to be replaced. without my permission that is how it is.the cost was on the high side.my wipers and tires are safe and they were recommended to be replaced. More
John was a fantastic sales man that made the buying process of my new jeep super smooth and easy! I would 100% recommend him to anyone looking to purchase a new vehicle! process of my new jeep super smooth and easy! I would 100% recommend him to anyone looking to purchase a new vehicle! More
The experience buying a new Charger from Klaben with Jeffrey was great. I am from NC and was looking for my dream car, a Scat Pack Charger. Klaben had the color and options I wanted. Only 1 of a few av Jeffrey was great. I am from NC and was looking for my dream car, a Scat Pack Charger. Klaben had the color and options I wanted. Only 1 of a few available in the set up I wanted. I contacted 3 separate dealers. 1 in the DC area had a great price listed, but after talking with them price increased by 4500, they added in ridiculous fees including 1495 in freight which is included in the window sticker, they said it was standard would not budge on them. 2nd car was in GA, price listed was ridiculously high. I contacted the dealer to negotiate price, the told me they only negotiate in person , I told them I was not traveling over 5 hours without a deal. They said sorry that is their policy. The 3rd was Klaben, their price listed was fair, but I was able to negotiate a deal with Jeff that I am very happy with. I went to pickup the car yesterday. Jeff was very nice and personable, and even personally picked me up from the airport. He said due to covid their drivers are not picking up anyone right now. Jeff took the time to answer my questions and showed me how to use all the features including uconnect and android auto. Also kudos to to the detail dept, car was on the showroom and looked incredible. Also have to mention Kim in Finance, she was friendly and efficient whole process took less than 15 minutes. Thanks again to the whole staff at Klaben, especially Jeffrey. Highly recommend Jeffrey and Klaben for your next purchase of a CJDR product. More
Excellent service. Kept me informed daily. And even had vehicle delivered to me. Kim did a great job! Made sure my vehicle got washed! Awesome work! vehicle delivered to me. Kim did a great job! Made sure my vehicle got washed! Awesome work! More
I was very impressed about how the salesmen were very friendly and helpful didn't want you to feel like you were not being attended to. Offered you coffee while you were waiting. friendly and helpful didn't want you to feel like you were not being attended to. Offered you coffee while you were waiting. More
We have bought/leased many vehicles from Klaben over the years. The process, once again, was painless and we are very happy with our new 2021 Pacifica Limited. Carl was outstanding to work with, top notch! years. The process, once again, was painless and we are very happy with our new 2021 Pacifica Limited. Carl was outstanding to work with, top notch! He answered all of my questions and was super patient with me. He was very knowledgeable and gave us clear options with buying vs. leasing for this particular vehicle. I can’t recommend Carl enough! He is honest, personable and knows what he’s talking about. You can’t ask for more in a salesman. And Brian always makes the finance aspect quick and easy. We’ve known Brian for years and he is terrific to work with, always a pleasure. More
Very professional great employees! Has never failed me! I will refer many people as I can. From strangers to family members. Great place to buy will refer many people as I can. From strangers to family members. Great place to buy More
!st time stervice dept .customer . Kim Rafferty was outstanding,Having walked in for the 1st time she treated me and my problem instantly. Please pass along thanks , outstanding,Having walked in for the 1st time she treated me and my problem instantly. Please pass along thanks , More
Great customer service and great turn around time on a special order Jeep. It's not the first time that I have purchased here, it and won't be the last. special order Jeep. It's not the first time that I have purchased here, it and won't be the last. More
This is my third lease with Klaben, and second time dealing with Carl Esker in Sales. I'm always treated kindly, with respect, and feel I get a fair price each time. Carl is very knowledgable of the ve dealing with Carl Esker in Sales. I'm always treated kindly, with respect, and feel I get a fair price each time. Carl is very knowledgable of the vehicles on the lot and great to work with. And Joe Hilliard with the Service Dept. is another reason I'm happy to stay a Klaben customer! Happy to stay in the Klaben family. More