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Klaben Ford Lincoln

Kent, OH

5.0
15,394 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,394 reviews

April 16, 2021

Check engine light came on took in and they diagnosed the problem as a CPV for the emissions.. The ordered the part and was back up and running in a day. Thanks again for the quick and friendly service. More

by Bookbug1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

2017 Ford Escape with a strange wind tunnel sound when driving at freeway speed. A truly unusual puzzle. Klaben Ford service department, Mario, Sean, Tom and Mike did not give up until they solved it. The More

by Dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crooks, Mario Palomba
April 15, 2021

Klaben Ford Lincoln is the real deal! Great selection of new and used cars. Their customer service is unmatched. Steve, Mike and Jen were the absolute best group to work with - from start to finish. I was i More

by Vincelundi@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko
April 15, 2021

Brian Thompson at Quicklane was great. He was very professional and friendly. He made me feel comfortable. He explained all the details about what was wrong with my car. More

by Jenkelly1390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
April 15, 2021

Any time I have been assisted by Mr Brian Thompson he has been beyond helpful and patient with all of my questions. He is an asset to Quick Lane More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
April 15, 2021

Recently we visited our prior salesman, Nate Bryant, who helped us narrow our choice for a new vehicle down to a 2021 Ford Edge. We gave him a list of our required equipment which narrowed his options. Inve More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant, Denise Miller
April 14, 2021

Everyone was very helpful. My questions were all answered and concerns addressed. Everything was accomplished in acceptable time. All personal were very a knowledgeable and professional. More

by katmac1271
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bellian, Douglas Lewin
April 14, 2021

I’ve been a loyal Klaben Ford customer & Dave Mott has been my salesman for 40 years. He is always pleasant, detail-oriented & professional! He takes the time to answer questions & never seems rushed to More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
April 14, 2021

From the start my salesman brandon Johnson listened to me. My situation and worked with me helped me make the right choice between “certified” and not certified with financing. Very helpful. Everyone was More

by gunner524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
April 14, 2021

Nice people and professional. Good communication, washed the car. Sanitized the steering wheel. Everyone wore masks. Wish I had caught everyone else’s names so I could compliment them, too. Even my husband More

by momlanasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Halls
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