Klaben Ford Lincoln of Warren

After shopping at several dealerships, I found my experience at Klaben Ford to be very positive. First, I should say that we visited this location because of a friend's recomendation. Before we even experience at Klaben Ford to be very positive. First, I should say that we visited this location because of a friend's recomendation. Before we even got to the door of the dealership, we were greeted by the smiling face of Amanda Bayer. By the time we visited Klaben, my husband and I were fairly sure of the kind of vehicle were looking for. Amanda led us to 30-40 of the SUVs they had in stock! After clarifying what we were looking for we were directed to several posibilities. She was extremely knowlegable regarding each of the SUVs. Needless to say after trying a couple, we were talking price. Our trade in was accepted at a very fair price. We never felt pressured in any way! I called the next morning to inform them of our decision, and by that evening we were in the SUV. Thank you Klaben Ford! More

Rich Lee made me feel more like a friend than a customer. He was pleasant to deal with. He was also very knowledgeable of my new ford truck and all of its options. I will be recommending Rich to all of my fr He was pleasant to deal with. He was also very knowledgeable of my new ford truck and all of its options. I will be recommending Rich to all of my friends and family who are looking to purchase a new or used car. More

I am writeing this review because Amanda and the sales stfff at Klaben ford did a remarkable job of showing me a new car and explaining all my options in fineanceing explaining the car features and keepin stfff at Klaben ford did a remarkable job of showing me a new car and explaining all my options in fineanceing explaining the car features and keeping my needs first More

I saw my red 2005 Ford Mustang on the internet and contacted Klaben immediately and am so glad I did! I am 69 years old and have bought many cars and trucks, new and used, over the years and can hon contacted Klaben immediately and am so glad I did! I am 69 years old and have bought many cars and trucks, new and used, over the years and can honestly say that this was the best car buying experience I have ever had. Everyone was super! Gary knows that when I am in the market for a vehicle again I will gladly drive up from Pittsburgh to get his help. VERY PLEASED. More

I have dealt with Klaben Ford since 1989 and have only had one salesman, Mike Urbania, he has been the best of the best as far as I am concern. He has always got me what I wanted and has stood with me whe had one salesman, Mike Urbania, he has been the best of the best as far as I am concern. He has always got me what I wanted and has stood with me whenever I needed him. So as far as I am concerned there is only one Ford Dealer and that's KLABEN FORD. Thank you Mike Ubania and Klaben Ford for giving me the appreciation that you do. I will be back..... More

Great service. My salesman Jim Valesky did a awesome job with the whole experience. Made me feel like I was very important to him, and gave nothing but his uninvited attention. He even stayed extra hours on with the whole experience. Made me feel like I was very important to him, and gave nothing but his uninvited attention. He even stayed extra hours on a Saturday to help my wife and I get the deal we wanted. He didn't let me walk out of their with a decision that I didn't want to do like other dealerships. I would recommend Jim to anybody who is looking for a new or used car. I definitely will be back when my lease is over to do more business with Jim. More

I had purchased a new car in 2009 from another Ford dealership. Everything "seemed" to be normal etc. then, because I am a young female buyer I didn't know the difference until I went into Klaben of Wa dealership. Everything "seemed" to be normal etc. then, because I am a young female buyer I didn't know the difference until I went into Klaben of Warren and met with Mike. My experience with them was awesome. He was not pushy, he was straight to the point, answered all my questions, and accommodated my Dad and I beyond belief. I was floored by the service and respect I was given. I took home by brand new 2013 Escape today, and Mike and the rest of the staff walked me through the process so that it was seamless. My car was detailed and cleaned and ready and waiting just for me when I arrived for my appointment. I had no worries that I would be taken advantage of or that something would "slip through the cracks" and I would be screwed later if you know what I mean. He even took the time out of his day to show me all the aspects of my new vehicle so that my experience with my new Escape was positive and that I could take advantage of all the options I was given. I never once felt rushed and was given my space when needed but again was there for every question no matter how small it may have been. He made every question feel relevant, as if it was the most important question of the day. Every person that has seen my car today I have told them where they need to go if they are looking! They have made a lifetime buyer out of me as long as their service and pricing is as outstanding as they were the last 2 days... and my Dad has said the same after many car purchases in his lifetime, he was impressed at how I was treated. To put my experience in fewer words, I would have never went to a dealership alone in my entire life to buy a vehicle, but I now have so much trust in Klaben, and Mike especially that I wouldn't have a second thought about going alone in the future. Although I have a feeling that I will have this Escape a long, long time! I love it!! Thank you so much for everyone's help! More

I came into the dealership to inquire on the 2014 mustang on the lot hoping I could get approved for a loan to purchase the car. Mike Urbania did everything he could do to help me get a better interest rate on the lot hoping I could get approved for a loan to purchase the car. Mike Urbania did everything he could do to help me get a better interest rate since my credit score was less than average. I am now the proud owner of the mustang and I will definitely be recommending him to all of my friends. Thank you so much! More

Mike was wonderful. He made sure that I know everything about my car. I left feeling like a valued customer. I'll always buy here. about my car. I left feeling like a valued customer. I'll always buy here. More

This was my second vehicle to purchase from this dealer.I was treated more than fair both vehicles i bought were used and i am pleased with both of them.When i return for service i know it will be done right was treated more than fair both vehicles i bought were used and i am pleased with both of them.When i return for service i know it will be done right the first time.So will i be back for another vehicle someday yes i will.Thanks to my Salesman Al Ciminero and Mike Klaben for making the deals possible.Thanks, George Wagner, Niles, Ohio More