Klaben Ford Lincoln - Service Center

Service on my Mercury Mariner They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated They were able to get me in right way to have my vehicle repaired. Mona was very helpful and kept me informed of the progress. I really appreciated that she arranged to have my vehicle picked up and dropped off at work. More

Great service experience kim is the best fast friendly and genuine. If you're going for service at Klaben ask for Kim. I wouldn't go anywhere else and you shouldn't either. kim is the best fast friendly and genuine. If you're going for service at Klaben ask for Kim. I wouldn't go anywhere else and you shouldn't either. More

Great Service I recently took our Explorer in for it's first service and Kim was wonderful. She explained everything in a very professional and friendly manner. But I recently took our Explorer in for it's first service and Kim was wonderful. She explained everything in a very professional and friendly manner. But again that is what I have come to expect from Klaben. She and the deaalership are fantastic! More

Good experience (oil change and alignment) Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready a Friendly service...quick turn around...good communication...no problem getting an appointment when i needed...and no issues with the car being ready at a time that was convenient for me. More

looks great Had Klaben's body shop repair my 2012 Ford Fusion SEL where it was damaged by a valet parking company. They did a great job, not only in the body wor Had Klaben's body shop repair my 2012 Ford Fusion SEL where it was damaged by a valet parking company. They did a great job, not only in the body work, but when they detailed the inside of the car, the whole car looks brand new. Brandon Brinko kept us informed all during the process and was very friendly and polite. More

Always great service from Klaben Ford I have a very busy work schedule and was able to get some time off on short notice. For me, it was the perfect time to get my truck serviced but I kn I have a very busy work schedule and was able to get some time off on short notice. For me, it was the perfect time to get my truck serviced but I know how busy the dealership serviced department is. Kim Wolfram at Klaben Ford got me in that day and the job was completed while I waited. More

Great Service KIm is very knowledgeable about my vehicle and making sure I have everything up to date when servicing my vehicle and explains everything in detail. KIm is very knowledgeable about my vehicle and making sure I have everything up to date when servicing my vehicle and explains everything in detail. Great person to deal with. The whole service department is great to work with and they work as a team. More

Personalized, professional, and consistent customer service! After a stress-free purchasing experience with Gene Kallmeyer, I began working with the service department for regular maintenance on my Ford Escape. After a stress-free purchasing experience with Gene Kallmeyer, I began working with the service department for regular maintenance on my Ford Escape. I have consistently been impressed with the quality of service and repairs at Klaben. Joe French, the service representative I work with always helps explain the status of my vehicle, and proactively plans with me for what maintenance it may need in the near future. Even during a wicked winter weather, when AAA was unable to help me, two of the service team staff drove 35 minutes to my place of employment to pick up my vehicle and return it to inspect the brake system, and expected nothing in return. Thanks to Gene, Joe, & the entire team at Klaben, you have made me loyal to Klaben Ford! More

Why go anywhere else? Kim has been my service advisor for years. She's extremely detailed, organized, and explains everything from the basic oil change to a needed repair. Kim has been my service advisor for years. She's extremely detailed, organized, and explains everything from the basic oil change to a needed repair. She always goes above and beyond to create an exceptional experience. Loretta in the service loaner department also goes above and beyond to make sure that a loaner vehicle is available while my car is in for service. More

Exceptional Service I was impressed very with the level of (1) sincere concern for me, (2) sincere customer service, (3) excellent expertise about my truck. Absolutely t I was impressed very with the level of (1) sincere concern for me, (2) sincere customer service, (3) excellent expertise about my truck. Absolutely top notch service! More