Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
410 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
Contact Dealership

5395 Nottingham Drive

White Marsh, MD

21162

Directions

By Type

Showing 410 reviews

May 17, 2026

The staff is always friendly and helpful and the dealership is clean and accommodating. They have been a pleasure to work with. More

by lauren.decker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear our friendly team and clean, welcoming environment made your visit so pleasant. Larry and Joey enjoyed assisting with your Volvo XC60 Recharge Plug-In Hybrid service. We look forward to helping with your next maintenance visit.

May 17, 2026

couldn't be happier with my trade-in experience. My product Specialist Travis Moore went beyond simply professional; he really took the time to learn more about me and extend every courtesy. I felt More

by Scott G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Scanlon
Report | Print
May 17, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate you sharing about your Cadillac XT5 trade-in. Travis was pleased to learn about your needs and ensure the paint repairs were completed quickly, along with a loaner to keep you on the road. Thank you for recommending us.

May 16, 2026

I'm driving my third Volvo, all bought and serviced at Koons. Complete satisfaction; no complaints,ever! More

by bizetgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 15, 2026

Larry is the man! He was very helpful and got me what I needed beyond my expectations More

by Robyn712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad Larry could provide the extra support you needed during your Volvo S90 service. Thank you for trusting us with your vehicle and we look forward to assisting you again.

May 15, 2026

Very inviting and clean atmosphere, prompt service and attention to my requests and questions, overall an extremely pleasant experience. Would definitely recommend. More

by jsp9890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for noticing our welcoming, spotless facility. We’re pleased our team provided prompt service and attentive responses to your requests on your Volvo XC60. Your recommendation means a lot, and we look forward to serving you again.

May 15, 2026

Customer service was on point. Not a long, wait pretty much in and out I rated it as a 10 More

by lindad1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for giving us a perfect rating and sharing your experience with our Volvo XC60 service. We’re glad you found Larry’s assistance efficient and appreciated the quick turnaround. We look forward to welcoming you back for any future service needs.

May 14, 2026

Very professional organization. We were able to get in and out and the text message app kept me up to date on the progress. More

by Les Atkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for the five star review. We’re pleased our organized process and text message updates made your visit smooth and efficient. We appreciate the opportunity to service your Volkswagen.

May 14, 2026

Nice dealership well appointed interiors. If planning to buy certified pre owned, do your due diligence. Service was a breeze. More

by RKAlex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2026 -

Koons Volvo Cars White Marsh responded

Thanks for sharing your experience with Koons Volvo Cars White Marsh. AJ and our team appreciate your business and hope to see you again soon!

May 14, 2026

The service provided was quick and efficient. All of the staff were friendly and helpful. The waiting area was comfortable. More

by pbarnes18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Report | Print
May 14, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for noting how quickly our team serviced your Volvo XC60 and for mentioning the friendly, helpful staff. We’re glad the waiting area was comfortable for you. We look forward to your next visit.

May 14, 2026

Exceptional service and AJ is the best! I live closer to another Volvo dealer but drive the extra time just to come here. Pleasant waiting area. Really, nothing but good feelings about work More

by doggies.pp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear that you travel further for Aj’s outstanding support. We’re glad the waiting area met your expectations and that our service team left a positive impression. Thank you for trusting us with your Volvo.

1
2
...
41