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Dan Moore
Dan Moore at Koons Volvo Cars White Marsh

Dan Moore

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.7
15 Reviews
4.7

15 Reviews

Write a Review

15 Reviews of Dan Moore

May 15, 2026

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Employee Rating

Larry is the man! He was very helpful and got me what I needed beyond my expectations More

by Robyn712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, Joey Malizia

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May 15, 2026

Koons Volvo Cars White Marsh responded

We’re glad Larry could provide the extra support you needed during your Volvo S90 service. Thank you for trusting us with your vehicle and we look forward to assisting you again.

May 13, 2026

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I really appreciated the diligence and professionalism displayed by Joey Malizia and recommend that he be promoted ASAP! More

by Derek A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, George Burke, Joey Malizia

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May 13, 2026

Koons Volvo Cars White Marsh responded

Thank you for recognizing Joey’s professionalism and diligence. We’ll be sure to share your recommendation with our leadership team. Thanks for trusting us with your Volvo S80, and we look forward to assisting you again.

May 11, 2026

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Employee Rating

Everything went better then expected and everyone working there greeted us and gave us excellent service More

by henryrugel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Larry Bond, Sharon Biscotti, George Burke, Joey Malizia, Josh Harley, Gabbie Andolino

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May 11, 2026

Koons Volvo Cars White Marsh responded

Hello, we are thrilled our team greeted you warmly and provided outstanding service during your Volvo XC90 appointment. Let us know whenever your Volvo needs attention again.

May 05, 2026

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Outstanding service and customer care. Allows me to make the best use of my time. More

by Cmckethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen, Larry Bond

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May 05, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your positive experience. We’re glad our service care helps you make the most of your time with your Volvo. We look forward to assisting you again.

May 01, 2026

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Employee Rating

Great experience this time at this dealership. It is a lot further away for me but the concierge service provided is a nice option More

by feliced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

Koons Volvo Cars White Marsh responded

We appreciate you bringing your Volvo S60 to us even from afar. It’s great to hear our concierge service made things more convenient. We look forward to helping you again.

April 29, 2026

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Always fast, efficient, friendly, thorough etc. .. My car is always run through the carwash at time of pick up for that little extra touch. Looking forward to future business transactions w/ Koons More

by baltimore3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, Joey Malizia

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Apr 29, 2026

Koons Volvo Cars White Marsh responded

Your review made our day! We appreciate your kind words about our fast, efficient, and friendly service along with the extra carwash touch. It’s wonderful knowing your Volvo S60 leaves looking its best, and we look forward to your next visit.

April 27, 2026

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Employee Rating

Larry was very knowledgeable and such a pleasure to work with. I will definitely be back as needed. Thank you Volvo at White Marsh More

by dqaron06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Larry Bond, Sharon Biscotti, George Burke, Joey Malizia, Josh Harley, Gabbie Andolino

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Apr 28, 2026

Koons Volvo Cars White Marsh responded

Hearing that Larry’s expertise made your visit enjoyable is wonderful. We’re glad your Volvo XC90 service went smoothly and look forward to helping you again.

April 27, 2026

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Employee Rating

Very professional, nice experience. Job was finished ahead of schedule. Service department was top shelf More

by chrisjnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, Joey Malizia

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Apr 27, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear our service team provided a professional experience and completed your Volvo XC60 service ahead of schedule. We appreciate you highlighting the efficiency of our department. Thank you for trusting us with your Volvo.

April 17, 2026

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Employee Rating

Great service. Very attentive and keeping me up to date with info as the service visit progressed. The concierge service with a loaner is a key perk to having servi More

by renn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2026

Koons Volvo Cars White Marsh responded

We’re pleased our team kept you informed throughout your Volvo service visit. It’s rewarding to hear that the loaner concierge option stood out as a valuable benefit. Thanks for choosing us for your service needs and for highlighting what makes dealership care distinct.

April 17, 2026

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Employee Rating

Every time I visit the dealership, the staff is friendly and the service is great. I also loved the fact that I could pay online for the service before picking up my car. Made the pickup process even smooth More

by mdvolvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris

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Apr 17, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear our team has been friendly and our online payment option streamlined your Volvo service pickup. We’ll pass along your feedback to Dan and the rest of our staff.

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